Maya Hotel Residence - Holbox

Positivo: cuartos amplios, cómodos y se duerme tranquilo (alejado del bullicio del centro). Negativo: no sabía que éste hotel era petfriendly (de haber sabido no hubiera reservado). A parte que dejan entrar perros a los cuartos andan varios sueltos y hay heces en el jardín. Pero al parecer, por todo holbox hay muchos perros por todos lados y en los restaurantes y hoteles.

Ok

Overpriced and bad location

Small old dark rooms. Sorry never again. Photos not reallife

Bad condition, they promised bycicles we got broken ones, damp smell, good location

Their spa is very recommendable, very accessible prices for great massages!

The receptionist and staff were all friendly and helpful. However, the nightly rate was way to expensive for the quality and emmenities of the hotel. It's comparable to camping and staying in tents. You can hear word for word everything the other guests in their room are saying. We would wake up in the morning to the alarm of the guests in the room next to us. The "queen" bed was two uncomfortable twin beds next to each other. The cleaning staff left our door open so we came back to a room full of mosquitoes!! There also is not breakfast included in the expensive nightly rate. When we told the management we were not comfortable they did not offer any accommodations except checking out and paying the FULL amount of our original reservation. On the good side they do have a pool, but for the exact same price or less you can stay at a hotel on the beach.

It is a small hotel with everything you can need for a pleasant stay. It has a small clean pool. The staff is kind and polite. The morning coffee is excellent. Close to downtown in a quiet location. Ideal for family trips.