Mayan Palace at Vidanta Puerto Vallarta - 48354 Puerto Vallarta

Very pleasant peaceful ambiance. Friendly, helpful staff. Several pools with room for children and separate area for adults if wanted. Varied activities. Comfortable beds. Safe tap water to drink all over the city. Not fancy but very pleasant. Everything kept very clean. Staff stay masked. Clients by their own choice. Doctor on site 24/7. Also Covid testing personnel with rapid (1-3 day) results to prepare for departures. Good snack bar at the pool. Healthy and well prepared. The buffet breakfast/ brunch at the restaurant is varied and tasty. Small but warm swim area at the beach. Family friendly. Polite vendors stay below the wall on the beach. Good merchandise. Taxis or bus available in front of the lobby. Marina an easy 5 min walk. Many many restaurants, pharmacies, beauty and massage salons. Thurs nights vendor's market all around the marina. Good artisan handicrafts and foods for sale. Very pleasant place to vacation.

A bit expensive with a few hidden charges not mentioned at booking. Very responsive and respectful staff and the rooms, grounds, pools and beach areas are very clean. Covid protocol is better than in the U.S. so I feel safe in our stay here. Shops and markets are everywhere and with reasonable prices or a taxi to Walmart for 80 peso ($4 USD) is a deal. Lot's of activities to participate or solitude at the beach.

the Mayan Palace is simply a beautiful place to stay and very accommodating. such a great place to relax and enjoy the ocean views . highly recommended

Took the family on a little spring break getaway to our usual spot (Mayan Palace). As always, great weather plus fantastic time with the Vidanta Joy Squad! Nadia, Maria, Irma, Agostin, Marco. The team was super friendly and always involved everyone. The kids played beach volleyball, pool volleyball, Karaoke (that was a blast) and bocce ball on the beach.

Rooms are very bare bones. One hand towel. One wash cloth. Limited power outlets for recharging cellular. No instructions book . No extra blankets. But the ocean view is great. Long walk on path to reach the pool/beach. This property seems to have been developed on land leftover by Westin Hotel next door. The hotel has doors to adjoining rooms that are paper thin. The guests next door are having a SenataSanta party with yelling and music from many guests starting at 12:30 am. Not the quiet place we assumed.

We had a great time around the pool and the joy club was amazing Nadia and Maria were awesome we played Mexican bingo, regular bingo, and cornhole with beanbags. They play great music and make the whole vacation a lot of fun! They really are an awesome team!

Was a good experience checking in. Been coming for over 25 years and always had a room by 3:30pm. We have a 2 bedroom. They asked if we could use a one bedroom instead. I said no we want 2 bedroom. They room ready at 5:00pm.

The lobby, pool area, restaurants and service here is very good. Located just a short walk to the Marina, it is a very chill place, and very very quiet at night. The rooms however are very basic, with the worst I have ever seen in terms of available electric outlets; basically there are no outlets so you have to decide if you want the lamp and clock or if you want to charge your phones. I had to go buy a power bar the first night. Other than the power outlets and the 20 minutes it took to exchange money at the front desk, everything else is good.