Mayan Underworld - Mayan Underworld

This trip was worth taking very informative guides and amazing experience.

This cenote seems to be a private cenote run by Go Natural Explorer. There is one where you can swim through the caves where the river runs through. In the caves are what you would expect in limestone caverns with stalactites and stalagmites and bats. There is a waterfall that comes down over the entrance to the cave and a smaller one at the exit. The water is totally clear and cool. Beautiful! The other cenote was very deep where they have a jumping platform that is 6 meters from the opening at ground level and the platform is 6 meters to the water (about 18-20 feet). They also have very nice, modern restrooms and also a dining veranda with good food. Overall a great tour, great guide (Thanks Eduardo!), and well organized company.

Senotes were amazing, but the food left something to be desired.

Tour guide was fantastic very knowledgeable and patient with our group

We went as a group of 17. My kids, while old enough to participate in all the activities (Talum ruins, snorkeling, Cenote tour) are autistic, so we had some challenges. Lalo and Luis both made everything work and paid special attention to my son who was having a really hard time in the caves. Definitely would go again and loved Lalo as our guide. Authentic meal was awesome.

Great little cenote. We got engaged here. Was part of an excursion package. Worth the money. Would love to go back...the thing is..have no clue where it is.

Amazing place, and definately worth a visit. It was one of three stops on our Air Canada Vacations booked day excursion (along with a visit to Tulum ruins, and snorkeling). The staff is knowledgeable and attentive. The food they serve for lunch is authentic Mexican food and really good, albeit lacks a little variety. The hibiscus flower juice is worth a try. While they offer ziplining and can even take you deeper into done of the cenotes, the Xaman Ha heart-shaped open cenote is the "pièce de resistance", with a bunch of closed cenote caves that are full of old and new stalactites and stalagmites and other interesting things to explore. There are bats and it gets dark in there, but you go into one cave and come out the other. Bring your head lamp. I would've given it 5 stars if they took visitor safety a bit more seriously. The ramp down to cenote Xaman Ha had missing sections and exposed rusted nails that needed attention. Plus the ramp by the water was slippery and should be brushed. They also didn't bother to give us head protection before entering the caves even if they had plenty of helmets in a glass hut near the mess hall. Also they didn't give us any headlamps and portions of the caves are pitch black, and my significant other didn't appreciate it when our guide (who had the only lights) jokingly turned them off at times, or kept pointing his lights at bats and spiders which she's not too fond of, to put it lightly. I personally like that kind of adventurous stuff, but the guides should be more weary that certain paying customers don't like that kind scare. Otherwise a fun stop.

Beautiful cenote! There were bats in the caves and the water was amazing on the skin. It's breathtaking and really fun. Highly recommend!