Mazda San Ángel - 01070 Ciudad de México

Bad attitude of the saleswoman, she offers absolutely no information about the car, she was not even good to make a quote. It gives the impression that if you do not see money, he does not even pay attention to you. Wrong! ?

Attention regrettable, I have visited them 3 times and the advisor (@) who assisted me very despotic besides that they have months without new units available and according to a brand that sells a lot ???

If he enters he goes out with a fantastic car. The sales staff is very professional

With great attention and kindness. Cars of great line and quality. Very modern and clean facilities. Parking service. Great location

Don't waste time, they don't handle spare parts, my service, don't turn around.

Very good attention from the seller Oswaldo. I highly recommend him, he is aware of the entire process and gives you accurate information at the right time. If you attend, do not hesitate to contact him, he will surely convince you. The place has parking. And the valet parking is also very helpful.

The indicated hours are that they close at 8:00 p.m. However, the security personnel comment that it is at 6:00 p.m. I understand the issue of the schedule, but they should update the data in google. In addition to the surveillance staff zero kindness and attention, I know that their work is only limited to surveillance, but it should be more empathetic.

I went on a Sunday to ask about some models that I'm interested in buying (In fact, I was going with the intention of starting to carry out the procedures for purchase, including the test drive). To begin with, the security guy outside asked me why I was going (I mean, I'm not going to buy, see or try a motorcycle, am I? Or is it a bank?) Then he asked me my name (I don't think it's the protocol to follow). I told him that I wanted to see models, costs, promotions (credits, financing, etc.) and the security guy says they don't have them (I didn't know they also sold, with all due respect). I enter the agency, a kind girl attends to a couple showing them a car and to my bad luck I am attended by a thin lady, black hair who unfortunately I did not know her name but was in the first cubicle, entering the agency from the front. I asked him if they also had pre-owned cars (he told me they didn't have them, only new ones, I don't know if they really don't have them), I asked him about the driving test requirements (he told me they didn't have a test since outside maybe he doesn't know English but he says test drive or maybe he doesn't know what company he belongs to but mazda offers it at any branch), I asked him for costs and models (instead of trying to sell me, show me the units, he just takes out a list of prices, shows them to me and keeps the list) Terrible Attention, I will go to another branch, I hope I don't have to deal with people like that again or Mazda will have to train and be more demanding in recruiting its staff if they want to make the leap to a premium brand. Terrible experience for the first time that I want to buy a car from an agency and worst in Mazda that I have seen with many satisfied customers.