Medica San Luis - 06700 Ciudad de México

I do not recommend this hospital at all, to begin with, the treatment of the staff is very bad, they are arrogant, they do not give you the necessary information. They took my relative in a taxi to do an ultrasound because according to they do not have the equipment, other doctors say that they do have the equipment but it does not work and the doctor on duty told me that it does work but that there is no one who knows how to handle it They do not even know how to agree on that. My relative was hospitalized there and they tried to remove the gallbladder, according to Dr. Bazurto's diagnosis, for this reason I had to request my voluntary discharge and even if I paid, they don't want to bill me for medical fees because according to I have to pay a thousand extra pesos the nurses on duty do not know how to channel and hurt the patient, and the doctors on duty are only apprentices. The hospital staff denied me the studies until the patient was discharged and all this never took away the pain because the reality was that my relative had salmonellosis and the gallbladder they were trying to remove had nothing to do with it. Really, do not risk your relatives or take risks, this hospital does not have the level to work, I do not know how an insurer like Banorte has an agreement with this hospital. I am in the process of filing a complaint with the National Commission for Medical Arbitration (CONAMED). I HOPE YOU DON'T ERASE THIS AND PEOPLE DON'T FALL IN THIS PLACE.

Excellent attention from all the staff, everything is very fast and efficient. From entry to exit, highly recommended. My patient entered because he required an urgent transfusion and hemodialysis treatment for advanced chronic kidney disease

Excellent attention from all the staff, I went for outpatient surgery and was treated with respect, kindness. Excellent cleaning, people who complain and put 1 or 2 stars have never had to go to places where the cost is low or zero in quotation marks and they treat you badly, they have no paper and they don't even allow a sad blanket because not even they They give up and even have cockroaches on the furniture.

Terrible service First of all the staff is pushy and rude. My relative came in due to the beginning of covid and they did not know how to treat her, on the contrary, they made her worse to such a degree that she died. They do not have the necessary equipment to treat this disease, on the contrary, it causes it to spread more since they do not have a special place to keep the bodies and they leave them in the same rooms.

We had a patient with COVID, they asked us for a deposit and payments for the ambulance to be able to transfer him, saying that the ambulance was well equipped and the patient could even be intubated inside it. When the ambulance arrived they did not have the machinery or supplies necessary to transfer our patient correctly. They look for the business in the desperation of the people, nefarious.

Excellent service, I arrived extremely serious due to pneumonia and from the beginning they gave me emergency care, their specialist doctors, nurses are fully trained and thanks to them in 9 days I was able to leave in excellent health after arriving almost dying. I fully recommend the hospital for the service and care and medical ethics they handle.

They are handled hermetically when requesting to speak with the medical management by the receptionist and they only agree that they will communicate with one later, which never happens.