Mega Elektra del Carmen Ecatepec - 55024 Ecatepec de Morelos

They serve you as if you were their only customer, that is excellent because they give you confidence and are very explicit in their products that they offer you, highly recommended and a very good choice to make your purchases

It is a branch of the elektra chain of stores, located on the Texcoco-Lechería highway, I like to go here because there are very few people in the sales and exhibition area, in addition the Azteca bank service is very efficient and fast, it has a small parking lot for the convenience of your customers and at no extra cost, I recommend it 100%

Although the girls who greet you are very friendly, the Aztec bank manager is very mean. He completely ignored me and left the dial branch on the phone. They could never solve my situation and the whole final experience was very bad. They have no knowledge of elektravales and they do not support you. If they are only going to pay their season ticket they won't have any problem, but other procedures... Better forget it.

Good image on the part of the employees, although some do not have the mask on well, good space, poor service, you have to ask for help instead of being offered it as in other branches, but the worst thing is the service at the checkout counters, I went to make a pick-up at the window and the The girl who attended me seemed to be doing me a favor. I greeted her and she didn't answer. That's in bad taste and not very polite. While I was trying to withdraw my dollars, it should be clarified that I bought it through the app. She kept talking to the girl next to me, lending little attention at the end he made me a withdrawal in pesos and not in dollars as I had requested when commenting he rolled his eyes at me and told me we don't have dollars I answered okay but I don't want a withdrawal I wanted my withdrawal in dollars he gave me 100 pesos when it was 100 dollars, I told him to deposit them for me and he replied that he has to train again, it should be clarified that there were people and I was in a hurry, so I preferred to leave, I would like them to improve this type of attention For some of the cashiers, I did not put her name so as not to get her into trouble. I know that we all work out of necessity. I only ask that you train your staff better and give your customers the deserved attention....

I went to this branch to buy an item and unfortunately now I know why it has almost no people, the vendors are not trained, they have items on display that do not work, according to what they look for their components and they do not have them either and well, why do I follow them, I simply do not recommend this place

I went to make a deposit and the service was very fast but it is worth mentioning that when there are more people in line if it is very long and the worst thing is that only one box is working