Megacable - 72550 Puebla

In the cable and telephony service I have not had any problems, but the only time I had to go to the branch was because they were going to give me a SIM, for the time that they have a limit, I already had to go in those days, but I had for a long time 10 days since they had operated on me, so my husband came in with me to help me walk, I understand that it is time for a pandemic, but there were no people in the branch, they just came in quickly to make a payment and left So we thought there would be no problem, but everything was the opposite, the police were very arrogant and rude, who walked alone, when obviously they couldn't, another lady who attended me told me that there was no problem for my husband to pick up the SIM, so that I will not walk, but like the police the other very rude executive, conclusion I had to go two more times so that they gave me a simple SIM, I do not complain about the company, if not the branch, since they have a deal very ugly, I went because time was about to end, but very drained reasonable experience. Apart from the fact that one must be very careful when parking, since those who arrive park badly and the cars do not fit correctly.

Jackeline waited on me. Terrible attention. They charged me for a service that I did not contract and to come to cancel they tell me that I have a forced term of the service. Filthy company.

The customer service is very bad since they expect to wait more than half an hour in the sun, it is large people and the sunstroke is only two cashiers who attend and make the pretext that the other staff have cobid and the truth does not matter that we are Hopefully they have us outside in the sun's rays and they will be more prudent with clients since they have work for our money, hopefully and take action, they will see nothing more than the sun at all that it gives and if it is raining they will also leave them out my question

Terrible service and poor organization. At the entrance there is a person who asks what the procedure is going to be carried out, he should be qualified to give instructions or information, and not have to wait his turn, to get to the window and you cannot carry out your procedure due to bad information from the entry.

Bad attitude on the part of the employees both in the cubicle and the guard, the information they provide you in the first place is incongruous, it is not recommended to have the service domiciled and the costs are much better for new users, it has parking and it is clean. positive things about the place.