Megacable CIS PLAZA PATRIA - 44210 Guadalajara

Do yourself a favor and do not contract with this company, I am an active client and I have had a huge history of failures, terrible service ?

Good service... You arrive and they serve you. Or go to the cash register to pay... The place is accessible in the PlaZa Patria shopping center

I have always liked this location. Facilitate payments with entertainment shopping and restaurants around

The worst company offered me a promotion on February 3, 2022 and I went to Plaza Patria on February 4, 2022 for the promotion of the telephone that they offered me for being a client of megacable in the patria branch and they tell me the promotion is no longer They have told you that the day before they offered it to me because they waste time or it is the hook to offer you a more expensive one apart from the person who attended me threatens me that if I don't take the promotion that she will sell me it will be more expensive in my I received, I commented, I don't think so, because you are not giving me the team that I hired and if not, then I cancel and withdraw ABUSIVE

The staff is too big to be in those positions, they show that they don't like that job and they take it out on customers. they never have the availability to help solve the customer. But above all they try to avoid at all costs that you get out of a poorly attended and poorly supervised service. In my personal way, I have almost two years trying to cancel a cable contract, and one of his employees asked me for an additional box, when in a service I wanted to reduce the service, I reported it, and now they want me to pay for it. They didn't even make an attempt to lock the device. But the last straw is that due to the difficulty of getting along with their schedule that coincides with mine, the few visits that I have been able to make on two occasions told me that they did not have internet and that they could not use the system. Look for alternatives because they definitely did have a problem. Megacable has no way or desire to solve it.

Terrible service!! I went on a Saturday, they have 3 boxes to serve and I think 4 modules, which only worked 2 boxes and a module that was the manager, to whom I asked a question, to which he answered me in a very unhelpful way! They had a horn at the entrance at full volume, which is very annoying, it stuns you.

It is incredible that Megacable promotes an Internet service and that in this branch for the 2nd time this week they cannot attend because they do not have fiber optics, absurd... terrible service, 1 star because there is no 0... I hope they pay attention to this comment

They did not want to attend to me to make a simple payment, the branch was alone and they only told me that in 10 minutes and nothing. Terrible service at this branch. Nobody explains anything to you.