Megacable - 54400 Villa Nicolás Romero
2.8/5
★
based on 8 reviews
Contact Megacable
| Address : | Town Center Nicolás Romero, Blvd. Arturo Montiel Rojas Km.10.7, Vista Hermosa, 54400 Villa Nicolás Romero, Méx., Mexico |
| Phone : | 📞 +99 |
| Website : | http://megacable.com.mx/ |
| Categories : | |
| City : | Méx. |
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Roberto vega on Google
★ ★ ★ ★ ★ La atención es buena y te resuelven rápido, además, con el servicio no hemos tenido mucho problema salvó cuando hay mantenimientos en la zona, quizá deberían avisar para tomar medidas... De ahí en fuera todo bien con el internet y la cobertura.
 The attention is good and they solve you quickly, in addition, with the service we have not had much problem saved when there is maintenance in the area, perhaps they should notify to take action ... From there everything is fine with the internet and the coverage.
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veros170778 on Google
★ ★ ★ ★ ★ Siento que los empleados no están capacitados para atender a la gente en domingo.
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Edith Alonzo on Google
★ ★ ★ ★ ★ La atención es completamente desagradable, el personal se comporta muy prepotente y grosero, te insultan y se burlan de ti si vas con alguna queja, yo fui para cancelar el servicio por qué es una basura y me negaron completamente la atención, prácticamente me corrieron del lugar diciéndome que no tenían sistema y que no podían tomar mi reporte, que si quería cancelar debía esperarme a cumplir los 6 meses y luego volver a ir.
Se suponía que no había plazos forzosos cuando yo contraté, pero ni siquiera se tomaron la molestia de revisar mi situación y definitivamente se niegan a atenderte.
Para las personas que experimentan fallas en su servicio o que de plano quieren cancelar, pongan una queja en soyusuario.ift.org.mx
solo así te solucionan y te atienden bien.
The attention is completely unpleasant, the staff behaves very arrogant and rude, they insult you and make fun of you if you go with a complaint, I went to cancel the service because it is rubbish and they completely denied me attention, they practically ran me out of the place telling me that they did not have a system and that they could not take my report, that if I wanted to cancel I should wait for the 6 months and then go back.
There weren't supposed to be any hard deadlines when I hired, but they didn't even bother to review my situation and definitely refuse to serve you.
For people who experience failures in their service or who want to cancel outright, make a complaint at soyusuario.ift.org.mx
That's the only way they solve you and treat you well.
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Tyrael _ on Google
★ ★ ★ ★ ★ Buena ubicación, instalaciones limpias, seguras y cumple protocolo seguridad Covid. Aunque el personal es amable esta poco capacitado. Siempre, siempre hay un usuario peleando en la caja porque no saben leer los contratos y dicen que eso no se los explicaron y acaparan la caja durante 20 minutos. Lo único nefasto es que teniendo 3 cajas y 3 cajeras solo 1 opere. Haciendo a los demás que tengamos que esperar 20 min para poder realizar el pagó. Ya se parecen a los Oxxo, Santander. En ese punto deben poner mas atención al resto de clientes.
Good location, clean, safe facilities and complies with Covid security protocol. Although the staff is friendly, it is poorly trained. There is always, always a user fighting in the box because they don't know how to read the contracts and they say that they didn't explain it to them and they monopolize the box for 20 minutes. The only bad thing is that having 3 boxes and 3 cashiers, only 1 operates. Making the others that we have to wait 20 min to be able to make the payment. They already look like the Oxxo, Santander. At that point they should pay more attention to other customers.
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Mary Lopez on Google
★ ★ ★ ★ ★ Es frustrante la información que proporcionan cuando decides cancelar su servicio, cada operadora da diferente información, y aparte de todo su equipo que se tiene que llevar, se tiene que pagar para que se efectué la cancelación. La decisión de cancelar es que suben y suben sus precios sin previo aviso, 50 pesos por día de atraso, se cae el internet, con relación a la línea esta uno hablando y se corta de repente. En general pésimo servicio.
The information they provide when you decide to cancel their service is frustrating, each operator gives different information, and apart from all your equipment that you have to take, you have to pay for the cancellation to be made. The decision to cancel is that they raise and raise their prices without prior notice, 50 pesos per day of delay, the internet goes down, in relation to the line one is talking and it suddenly cuts off. Generally lousy service.
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Hugo Bautista on Google
★ ★ ★ ★ ★ Terrible experience
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Fernando lopez lopez on Google
★ ★ ★ ★ ★ At least I can take better speed bandwidth than telmex , because they use FO and coaxial meanwhile Telmex DSL.
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Zoel López on Google
★ ★ ★ ★ ★ The attention by the representative was poor. Truth be told, awful. The representative didn't care about my inquiry and accused me of lying. I went in to get a refund and cancel my service but I was given snarky remarks and little to no attention. I'm glad I cancelled. I don't recommend anyone hiring their services at all. I give it two stars because at the end of the day, the representative cancelled my services in less than an hour.
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