Megacable - 28975 Villa de Álvarez

I had had very bad experiences in the service, but this time, it was the most efficient staff

Allows them to be filled with people just by having one employee in the customer service department

They treated me well, they solved my problem

A terrible service goes after times that I go and they do not solve my problem, I have tried to pay since Friday and I could not, today the suspended service definitely dawned, and I went today to clarify and they are charging me for a service that they have not come to install but they are already charging me, it is a tremendous helplessness to meet people so incompetent to say the least.

The place is very small, few cash registers and the ladies at the desks must also attend to the payments in addition to customer service, which delays the procedures and makes the lines longer.

I went to the branch that is near city club, the lady who attended me was very friendly and courteous! Unlike the lady at the desk on one side, she admonished two people in which they were generating a refund for me and was very impolite, she answered in a bad way, saying above all that this is the company's problem and not hers and that If you wanted the service, that's how it was, period. Definitively, as SERVICE IS AWFUL .... I hired it and they told me that it will pay and that in a week they would install me ... I did it like this and in 15 business days they came to install it .... When I spoke to Telmex I installed in 2 days and that's why you have to wait 30 days for me to bring the account statement from my bank to generate the refund ...