Mereti 16 de Septiembre - 72474 Puebla

The first-class service, it has very cheap spare parts, I recommend them !!!

Terrible services, I've been asking for a washing machine brain for more than two months and they always end up saying the same thing to me, we need to ask a supplier and it arrives in a month or two, and they never ask, they always tell me in the afternoon we dial it and it never happens. Hopefully they go bankrupt, if they do not attend or give better results close

Everything for the service of washing machines you can dial without problem attends you to quote any price or also to know The price of any spare part is very fast to arrive and has parking meets current covid measures.

I asked for a transmission for a Maytag washing machine, they told me it was the only one they had in stock, they charged me for it and in the end they told me to come until tomorrow to pick it up because they had it in another branch

Today, Friday, July 17, I returned for a transmission for a washing machine, I had been here on Monday the 13th with a model and a photograph of it and they could not assist me. "We need the sample" Today I brought the sample and they replied: "This is what there is, let's see ... check if it is what you need" - I also want a weight sensor. There is not! Well, there is, but for ethics we cannot sell it until it is downloaded into the system. - I don't need the note, give it to me, I'll pay it and later, when you have time to download the inventory into your system, then you register the sale. Heck, we depend on what a machine tells me. What days were those in which human beings could freely make a decision to pamper their clients ... Cross out for an employee who ended by saying: "For this time, I will make an exception, for the other time you will have no luck" It costs a lot to make a client ... But it costs more to lose it. From now on, I will go shopping elsewhere, sometimes we forget that we are service providers.

They put me on hold for more than 6 minutes and didn't answer.

They do not have the basic and commonly used parts for washing machines, for example I went to buy 2 seals for easy washing machines and they only had 1, so I had to go to other competitive stores to look for the part, with the consequent expenditure of time and gasoline. . On another occasion I asked for a conical metal piece where the centrifuge tub sits and they supplied me with another similar piece that was not the one I requested, once they charged me and paid for it, and when I realized that it was not the requested piece according to the sample that I took them, they told me that they didn't have that particular piece and not to go to another branch because they didn't have the piece in any of them. How is it possible that having the sample in their hands they will supply whatever they want. It's like they only care about selling. Obviously they did not give me a refund and I paid for a piece that did not work for me. They lack a lot of stock of miscellaneous items for white goods

Well, a very bad experience. A few days ago I bought an actuator for a Made washing machine, which cost me $400 pesos. I came and put the part in place and it only worked for a couple of hours (the part is bad). Check and the note says that the guarantee does not apply.