Mexican Social Security Institute - 38300 Cortazar

Clinic with good access and your care is good

I like it so much that I go daily from 8 a.m. to 4 p.m.

Too long waiting and not saying the lack of attention is beyond its capacity for so many rights

I go to the emergency room with my 8-month-old baby at 6:00 in the morning and the nurse comes out who goes out to give rondines as if he were a watchman as he goes out the front door and enters the door where they have the ambulance and He goes to the room where they are bedridden to which I go and play and in that one the sleeping woman is asleep and the nurse who said her name is Mairani or Amairani leaves did not give up and I asked her if they were not giving emergency service to which I replied that it was shift change that I have to wait until 7:00 am since it was only 6:40 am when they begin to receive the analysis I think they lack a lot of professional ethics because they have an entry and exit schedule that is as in any job where you work with the people to attend to the last one they have if it is within your turn and in the IMSS it is not but for charging that

Today I went to Alta and the number of people is impressive but that is not the bad thing, the bad thing is that the doctors and nurses are just talking. I arrived from 10:00 am and they attended me until 2:00 pm. I think they do not have the slightest bit of empathy but one day we're up and another day down. You can die waiting for me.

I think it will always be an intense wait in this place. At this time, all the medical personnel are justified because of covid-19 the wait has increased. I'll be frank, they are all false statements. Many people complain about the wait, and with good reason. There are nurses and doctors who sincerely like to kill time. This implies talking and we will be honest ON THE CELLULAR. They should prohibit all medical personnel from using cell phones while on the premises.