Mexico Rent A Car - 97000 Mérida

Highly recommend Mexico Rent A Car. Alvaro was very helpful and pleasant to deal with. He offered us a car rental with a driver at a small incremental cost. It was a great suggestion and we really enjoyed our day with our own private guide/driver. If you are looking to rent a car (with or without a guide) don't hesitate to rent from Alvaro at Mexico Rent A Car.

Our experience with Mexico Rent A Car in Merida was nothing short of outstanding. Firstly, the car we rented was excellent value, better than all other car rental companies we went to in Merida. The owner was very accommodating, relaxed and helpful. This is where his customer service proved to be incredible; we found out late Sunday evening that our bus out of Merida was leaving at 7am instead of 10am. I had to call the owner on Sunday night to see if he could get into his office very early the next morning (6:45am) so we could drop the car off, sort out returning the deposit and get to our bus station on time. He agreed, everything went super smoothly and he even offered to take us to the bus station in the morning. I offered him a generous tip which he would not accept. It goes without saying that a larger franchise rental company would not have been so accommodating, and Mexico Rent A Car doing this for us saved us a lot of money and extra planning. Thanks again!

We had an excellent experience with this company. The owner is the epitome of customer service. We only needed the car 4 or 5 days to visit sites well away from Merida , for any near ones and in Merida we used Uber taxis. I would not recommend driving in downtown Merida as an introduction to driving in Mexico, as just being a passenger in a taxi there was exciting enough at times. The owner kindly delivered and picked up the rental car to our Hotel on the outskirts, which saved us four journeys, two taxi rides and two harrowing drives back and forth plus the cost of the taxis. The owner refused to accept any extra payment for his time nor for the cost of his taxis home. The rental of the car for 5 days, including the mandatory Mexican insurance and the deposit for any damages was so modest that even if we had lost our deposit it would been still been cheaper than just hiring a car with some other companies. I would whole-heartedly recommend this company, and would just like to thank the owner once again for his excellent service.

A family owned business with English speaking staff. Alvaro was very easy to deal with. He explained the rates and the covered insurance, we went through the car and noted all nicks and scratches, went through the ownership papers (which were complete and up to date) and he showed me how to operate the car. I was given two numbers to call if I had a problem and he said assistance would be provided within 80km of Merida. These are all the important things to know and do when renting in Mexico and Alvaro provided all of this without having to ask. The rate was very competitive and I got a discount on my second time renting. Highly recommended and I would use again.

Alvaro is so great, the car I got had great air conditioning and worked well!

Muchas gracias Alvaro!! After looking for three car rental companies, we found yours that had the best prices. The car was working well and we had an amazing trip across Yucatan thanks to it?

Absolutly not complicated to get a good car for a good price. Car was delivered and picked up from the hotel. Communication was good !

We rented a car for two days at a good price, no hidden extras. The car was an almost brand new Chevrolet automatic and arranging the rental was very easy. They let you use their parking spaces behind the office for free, which is a great bonus!