Michelin Car Service Pachuca - Grupo Marpa - 42185 Pachuca de Soto

I took the car to have a tune-up done, the person finished and gave me the keys that everything was finished, before leaving I asked for the filters changed and let's say that he 'forgot' to change the air filter and just at that moment he noticed it ( without opening the chest to check), so I had to wait another half hour for it to finish. I had gone before and had no problem with the mechanic who had attended me; This time I was not very satisfied because I took everything to make changes and having it on a work table where the car was, it is strange that I have forgotten that detail. My suggestion be very attentive when you go to make tunings and you bring the pieces.

Very good service

Very good attention. Excellent service

The mechanic who attended me was kind and took the time to answer my questions, they take a little longer than the approximate time. My car was in good condition and they showed me that shocks, brake pads, bushings and dust covers had been replaced

Sanitary safety conditions are not respected in this establishment. Some employees do not wear a mask and some others use it inappropriately.

Excellent care and good prices.

I walked to the establishment with the discs of my vehicle, the lady who attended me was not rude but she denied me the correction service, she had a certain urgency and the confidence that I could take the service there, but good luck, my luck. I do not recommend that you go on foot, I believe that you NEED that you arrive in a vehicle to be treated.

Terrible today I had my second visit with them I took my vehicle at 11 am They told me that in 3 hours I would be at 2 I was supposed to arrive at 3 to pick up my vehicle They told me that their grinding machine broke down and I understand there are unforeseen events but at least one call to let me know that the car would be later they gave me the car until 6:20 p.m. my appointment was 4:00 p.m. I had to cancel it, then they told me that the linings I brought were not from the car that I had to change them I commented to the young man who was doing the change of linings that if I put it together to go for the change of spare parts... And in a very rude way he replied that since he thought he was going to put it together like that, nothing that was not his problem gave me a lot courage in the way he answered me but he was younger than me and I put up with my courage they broke my handle and they gave me the key and the handle in my hand and they told me that it came glued with colaloka I didn't want to fight with anyone anymore I just told him I told a young man that I was to the manager who will hit me please and if they hit me and I left until 6:20 from 11 am that the car was left with a broken handle and a great anger because I missed my appointment at 4 in the afternoon and all day I hope these comments help other people I will never go back there