Midas Lincoln - 64346 Monterrey

In general, the service went well every time I went ... The only thing that has bothered me is that the supervisor or the one who attends the one who arrives and receives the car for the service ... I think he receives a commission for what I managed to sell ... And I have to always be investigating before to go so that he does not sell me something that is not very necessary ... How for example, the services that the vehicle requires ... In my case the car versa really requires complete tuning (with spark plug change) every year ... Tuning without spark plugs every 10,000 km where you change oil, oil filter, air filter and throttle body cleaning ... And only oil and filter change every 5,000 km ... If I do not prepare beforehand, he wants to include me as much as possible to receive more commission ... Let's say it is not bad to do everything ... But it is not necessary ... I always go to Midas, after all in other workshops I have had to fight more and out of that I always leave satisfied with the service

I went to the Lincoln branch and they got upset just to mention that my car used antifreeze, they didn't take care of me very well what we said, and they charge a little high for the lack of attention they have there.

I took my car to tune-up and they didn't put some insurance on the hoses, a week ago I took it to another workshop and in my presence they told me that a transmission bolt was missing. When they went to claim they did not accept their responsibility and the man agreed to call and then to see when.

Take to tuning and pure fights. I am realizing that they did not change spark plugs or detect an oil leak. Last year they gave me excellent service, something happened to them.

Call to make an appointment and when I arrive at the establishment they tell me that they do not handle appointments that I have to queue. The person who received the unit tells me that in about 2 hours they will contact me to inform me of the time when they will deliver the unit. After 4 hours I contact and they inform me that the vehicle is not ready yet, that it would take approximately 1 more. Again the promise that they would contact me to let me know, which never happened, I went to the service and it turns out that since it is Saturday they have already left and my vehicle stayed there for the weekend. All this time for an oil change. Terrible service.

Excellent service, honesty, and very clear with what they installed, they charged me for Iridium spark plugs in a service at my request, they spoke to me on the phone to tell me that the existing spark plugs were without any wear and that it was not necessary to fit new ones. In another workshop, they simply install them and you don't even notice .... 5 stars ? and highly recommended ?

They only service synthetic oil, not mineral. Friendly staff.