Millet Industria de Vidrio Chichí Suárez - 97300 Mérida

Poor attention from the sellers, they spend it talking on the cell phone and among themselves but they do not listen to the client, the deliveries take a long time more than 2 weeks to deliver a 30 cm mirror, on the phone they give you to communicate they never answer, You have to be going to ask if your glasses are already there, what you save on costs you spend on gasoline

The worst customer service, I thought that the matrix had a bad service but this peripheral takes it for a long time, they never answer the phones, when they arrive they do not answer you. It is faster to go to the bank than to ask for a mirror from Millet, it takes about 1 hour and a half to order. 3 weeks have passed and the order is still out.

Often they change the executives who serve you who lack training and do not know anything about it. System and less discounts and measures that is reflected in that your visit takes 3 hours instead of doing it in 20 min and that we already brought the armed molds there I leave the data greetings

Bad attention in the glass and crystal area Vendors do not respect the order of arrival of customers and attend discretionally. They have no respect for time

I work in a company where we constantly ask them, their response regarding the follow-up is zero, they can leave you waiting for weeks and they don't even answer the phone. To send a quote, be prepared to wait, you can ask for it in the morning and they don't send it to you all day, if you're not behind it, they seem to forget about you. I brought them some crystals that I asked to cut them for me and they left them settled for 3 weeks telling me that they would repair them, only to realize that later they were still settled, in total I have been waiting for them for 2 months. WORST customer service !!

Terrible experience....I asked for a float glass cut 1460x390...I took it to my town and there they defrosted it when they were going to put it in, it turned out that the glass had 360 and not 390....30 were missing...I went to claim and they told me to bring the glass so they can change it... bringing that glass from my town to return it costs me 350 pesos. Plus 330 of the glass is already 680 pesos plus 200 pesos 880.....plus another 200 to send the new glass to my town, it's already $1,080.00 pesos all for a bad cut.....and the last straw is that I paid another new glass and they deducted me a miserable 66 pesos more or less. ....and the one who cut the glass badly, well, thank you, and Millet, well, thank you.... Another last straw for the settlers is that I go to look for the new glass after three hours and they tell me that they do not have the order for the cutting. ...that order I showed them in the morning and they returned it to me and told me to come back in 45 minutes to give me the glass that they did not cut due to negligence....okay Too bad that when they deliver a glass they have a flexometer so that we can corroborate measurements