MINI Imagen Motors - San Ángel - 01070 Del. Álvaro Obregón

I had excellent attention from all areas Charly was the seller and was always on the lookout, the process was very easy, friendly, always clear ... On the part of Parts, Alejandra was always ready to support ... overall they have good customer service

Excellent service and attention of all staff.

Excellent attention, in sales service and after-sales service if you are going to buy your BMW or your MINI this is the place!

Buy a new mini 2015 and the attention they give you is .. The car is sold only if you like it there if you will not know, when your credit is in process they tell you I contact you to leave informing you ... It never happens you have that being on them, months later I changed it for a works was the most complete, powerful and expensive before the convertible, before negotiating I wanted to try what I wanted to acquire, something that was not possible since the demo car was the manager's favorite and he brought it as his and I had to wait to coincide with the man to be in the agency, it was time for the purchase and happy that my sacrifice to reach the sublime was compensated with enjoying it and wearing it ... At least After fifteen days of use with a micro bump, a tire was blown up, call the insurance, they sent me in a crane to the agency where I acquired it, an image of San Angel motors, which by the way was Saturday and the adjuster told me it will be complicated because this type of tires is still they are not in the market, call who sold it to me and told me to bring it here, here if we have in existence, when they arrived at the crane they were close to closing and the policeman from there in a super-arrogant way said I will not receive it because we are about to close and that It is up to the insurer, I told him a few minutes ago they told me that they have the tire here, because after the bad time and fight they received it, Monday I called to know if I could go through it after hours insisting on the phone since for you answer you should pray to God they told me, we moved him to the insurer's workshops, do they know how long it takes a man to change a tire? Ten minutes, because here it took almost thirty days and it still takes you before you pay the deductible a sheet to rate them and put your comments, after about twenty days a canopy molding broke off, the windshield rubber crumpled I returned it to take and without problem they told me it will have no cost ... But they believe another month without a car, other weeks of use and and and two other tires, another month, and lawsuits with the agency, lawsuits with the insurer more sheets that I thought the service , they called me on the phone days later to record my opinion at the end of the day the woman told me tomorrow I return the call to answer her complaint, two years have passed and nothing, other weeks later the fabric of the coconuts burned and in bmw San Antonio were very gentle and fast ... But my keychain was stolen, and most unpleasantly a car that in the four-wheel magazine published the price of the one they tested and it was just as the photo appeared and that was $ 530,000, It was not like that, just like the one in the photo had a much higher cost and where they give you the coup de grace is ... I went back to change for another mini and after 18 months and having had a cost of 530 000 and for loyalty they took it in 350 000 having my car like 11 000 km and new tires because of so much fragility to the Mexican streets I decided to buy other tires and wheels, that way I put the originals and they were new.

On Friday, January 21, I had a mishap with a car and because a few days before I had received excellent treatment from one of their agents, I went to this branch again. Unfortunately, the agent I just mentioned was not available and I was referred to another. I don't quite remember his name, but I think it's Alfonso or Alfredo, located in the offices on the right, almost next to the waiting room. All my expectations of solving my problem were dashed by this individual, who was unfriendly and unwilling to help me. With a sulky expression and gestures, he dismissed me telling me that he couldn't see me and to "come back tomorrow". Before I left I was able to locate the person who had treated me before, Jesus, and he offered to serve me the next day. Unfortunately, due to the bad experience with the other subject, I decided to go to the Polanco agency, where they resolved the matter with kindness and promptness.