Mobica Periférico Sur - 10200 Ciudad de México

The worst service! They sent me unpainted furniture and they arrived destroyed and the manager Alfredo and the seller Jose are not responsible, they just want to get money and they go around and say that they don't care, it is unfortunate that a furniture store of this prestige sends furniture without protection

Sadly, he is very unserious about home delivery, and the new peripheral store manager has an unfriendly and empathetic character. But they do have very nice furniture.

On December 27 I made a purchase of various furniture. the seller Edith Acoltzi, told me that the delivery of the furniture would be within 30 to 40 days, after those days I contacted the store and store manager Alejandro García told me that the truck had not yet left the United States, (This It was at the beginning of March) I went to the store and the seller told me that they did not have a product, they communicated me to the customer service area and contacted me. Paola Bravo and I asked for the money back, she said it would take 15 to 20 days, it is almost a month and I have nothing. The only thing I want is the return of my money and end this bad experience, where both the company and the staff that works in the store and who is in charge of customer service have been very inconsistent with what they say, giving me long, false promises and little responsibility. We are at the beginning of April and I have no furniture or money back. I have already contacted an attorney and I am going to proceed with a fraud lawsuit with the store and customer service personnel and I have already started the process with Profeco, so now they will have two more problems

The furniture is of excellent quality, the designs are very beautiful and the service is very good, the only problem is that due to the current situation they are only selling what they have in store and they do not have much assortment of furniture, even so it is a very good option for buying quality furniture. I highly recommend it.

The furniture is very tasteful and of very good quality and there are many options for vintage, modern and classic furniture !!!

It has several offers of exxivicion furniture that some are up to 90% off kmo ben take a walk ok

DO NOT LOOK FOR PROBLEMS !!!, DO NOT BUY ASHLEY FURNITURE !!! The following happened to me when I bought a bedroom in the store located in Periférico Sur in CDMX: 1.- The delivery date was not met, it took almost another month for delivery. 2.- The saleswoman Mrs. Laura Cardoso sold me an incomplete bedroom she needed to include the side pieces of the bed, therefore it cannot be assembled. 3.- The head is missing a piece where the sides are anchored, since the factory origin was not installed. 4.- The buros one arrived dark brown and the other light gray and of different model. 5.- When they delivered the bedroom, the moving staff damaged my wooden floor, because they dragged the heavy box from the chest of drawers. Mr. Alejandro García spoke to the store manager on several occasions, he only gave explanations that he had to talk to his bosses, to this day I have NO answer. This is his way of responding to his failures and defaults, not showing his face or answers.