Modatelas Corporativo - 05120 Ciudad de México

Modatelas de av from the masters and av. Aguascalientes, terrible attention, the vendors with cel in hand, two months ago send my curtains, all my house, today, have lost two of them, the manager recharged or almost lying on the fabric table of the entrance , the only thing she knows how to say is Juanita, what is done? His maquila the worst, seven times take those curtains to modify and ended up lost !! Shop crap !!

A few minutes ago I was in the branch of Modatelas Bosques del Valle here in COACALCO, I suppose that because it is Easter there are no people. I thought that this is why the attention and service should be better but it is not like that, between and nobody offered their attention until I called one of the sellers, when giving me my note and going to pay there was a couple of sellers kissing as if they were in his house and not in the work area, the store manager was not (I go so often that I know who he is) sure rest I do not know, but they were there for a long time oh and with his loud regeton music , the cashier had no change and nobody supported her to change (she gave me pure backpack and that I paid with one of $ 100) I go often because it is a store that is very close to me but the service and attention are lousy. I would like it to improve that branch.

Goodnight I wish to report to the manager of the Neza av. Lopez dizziness and pantitlan I was at the branch when I arrived I see fabrics on the floor. My son pointed out a mouse to me ... the store was full of employees serving people. I see a person with his cell phone and recharged on the fabrics. I approached that person and asked him. Could you help me please. And very rude he answered me Mrs. I am a manager, not just any employee answered you, it is that they are very busy and you. Watching his cell phone You can serve me again just as despot tells me if you like to wait oh come back when the slow employees vacate .. He reported it for not wanting to serve me and how it discriminates against employees and it's not the first time I have been a customer since they opened the branch. I asked him his name and he told me I am the manager Hernandez Thank you waiting for that person to change their attitude Thank you.

Lousy service sent to sew curtains lost my note the Manager Mr. Luis Cordero and lost my note, gave me another tone curtains and are ironing. So I would have said no the bank asked for an iron bonigicacion for everything that happened and BONIFICA NO NOTHING. PIDO is made bonus to my credit card.

I make the publication in the corporate office hoping that they will be more likely to see it, since obviously these gentlemen of cloth fashion are not interested in their branches, as their staff is working and undoubtedly the clients who visit them. In their branches there is no hygiene protocol, they do not even have antibacterial gel for use by their employees or the client. Employees meet for breakfast and talk in a group at the cash desk, where one as a customer necessarily has to pass. What makes me know that they do not have a dining room and that they allow them to meet without a healthy distance in a small space where, although they put them at risk, also the clients who visit them. Well, in what they are biting into the cake and talking, one has to ask their permission to enter or leave the store because they literally get in the way.

A place with a displayed price and another at the time of payment, when asking for clarification, very evident annoyance of the employees, I asked myself if they are properly trained to know, first, if the system changes the cost, they must adjust the one that is displayed and second, what client I am not obliged to pay so as not to bother them. By the way, a cashier who doesn't know how to make a cancellation? Too bad I had a good image of this store. Modatelas Cd. Hidalgo Michoacán

I went to three branches in the course of a week. Please check the service. Staff generally show apathy and annoyance when asked for help. The most serious thing is that it was repetitive in the three branches and with several employees. They have a serious service problem.

On Saturday at 7 pm I went to Modatelas Alfredo del Mazo in Toluca State of Mexico, and it was closed, yesterday I spoke on the phone before going and they told me that they closed at 8 pm, I arrived at 7:48 pm and it was closed, at that moment when noticing that people were leaving I prevented the door from closing to enter and when I did so I met an employee who angrily shouted that why was she banging on the door to enter, that she be polite, telling her that I only prevented the door closed and what was her name because she was going to report her, she replied that her name was Marcela, that she was the manager and that they couldn't do anything to her. The rest of the employees, apathetic and annoyed when requiring the attention they should give to customers. I hope they do something about these pushy, rude and lazy employees. Frankly, the service is lousy at the national level and apparently nobody attends to these comments, only the programmed answering machines.