MORENO DIÉSEL SA DE CV - 67120 Guadalupe

Excellent place to buy auto parts and Diesel

Excellent spare part for diesel

Terrible service they give. They told me if they had X piece and I paid for it, and then they tell me that they do not have that piece and there I am waiting more than 1 hour for them to give me my return. And they do not return the money to you, I know what they give, but they tell you that I balance in your favor, that is, one, to make the next purchase. Be careful here in this part of the return, they do not give you the proof of your correct balance in favor, if it is not that they give you the devotion ONLY the value of the piece and they do not return what they charged you additional tax, I mean not They return the VAT AND neither the commission of payment with CARD. EXAMPLE TO WHAT I WANT TO EXPLAIN: OF $ 100.00 PESO THAT IS WORTH (X) PIECE and of that piece they charge you 16% VAT, plus 02% commission for card payment. This means that it is a charge of $ 118.32 and they only give me a receipt of $ 100.00 pesos in my favor. Here is my complaint if you are already charging the TAX and further apart the CARD COMMISSION, so that they give you back everything that one pays. because they are the ones who keep that money ?. I ONLY ASK THIS BUSINESS TO DO THINGS RIGHT AND DO THEIR ACCOUNTS RIGHT AND I DO NOT GENERALIZE TO ALL THE PERSONAL PEOPLE OF THERE.

The matrix must improve the counter service, they take time to attend, thanks

They do not serve well. It's better at the Monterrey branch, near Pablo A. De la Garza. There yes, my respects.

Good assortment the bad thing the staff that attends more when they do not know you or it is the first time they serve you since I observed that with clients who give them cokes they are very moved, in my case they only saw the sample piece it was a checkpoint and They told me that they did not have it in plain sight, they did not check this in the system in advance of diesel.