Muebles Laffayette Esteban Loera (Calle 34) - 44830 Guadalajara

Somewhat high prices but a good variety of furniture and the attention is correct without being above the client.

Good deal and good price, only the delivery merchandise takes a little while.

The good: 1.- Excellent attention in sales. 2.- Competitive prices. 3.- Very nice designs. 4.- Deliveries are on time and in good shape. 5.- It has underground parking. The bad: 1.- The prices although competitive in some furniture if they are somewhat expensive. 2.- The parking lot is very gloomy, it has lighting activated with infrared sensors that from time to time leaves you in the dark so it can be dangerous either for a fall or for a lover of others to get in. The Ugly: 1.- I bought a couple of armchairs for a living room in a branch (What eye, they were not auction or outlet furniture) more or less for 25,000 pesos (not cheap), but the design was very beautiful and in appearance very firm, I The taste lasted 20 days, as the chair lost its firmness in the internal foam quickly, the worst thing was that the back legs broke like that out of nowhere, with normal domestic use, in fact only one person used them and no one else. 2.- The guarantee, basically non-existent, even when they presume that it is "1 year", aha, but 1 year where nobody answers the guarantee phone (but in the sales one they always answer you), I was calling for several weeks and I never answered Nobody and due to my work it was impossible for me to go to the branch except once a month (and in the meantime my armchair there with broken legs for 1 month) 3.- I decided to send them to repair with an upholsterer, (time, money, effort that nobody will give me back), and be present to see what happened, ohh surprise, when I open the corner where the legs are is "in the air", the wood where the rear legs are located is not nailed or even glued to the rest of the structure of the chair, only a triangle that is nailed in the middle (with very small nails also) so it is OBVIOUS that it would break with the least weight, a terrible structural design error, since the legs do not have enough support, I must also add that the wood of the structure is the most economical in the market, but that if, well covered to appear that it is more expensive. Finally I spent 6,000 extra pesos in the repair and reinforcement of the armchair as well as adding new foam rubber. Conclusion: Despite its beautiful design and competitive price, unfortunately the after-sales service is terrible, the furniture is not of the quality that matches the price (they are expensive for the quality). It was very sad and disappointing to have spent so much for so little, more repairs. I had the idea of ​​changing my furniture every year with them because initially everything turned out excellent, but as a result of this (no attention to guarantee and how little they lasted due to their low quality) I do not think I will buy anything from them, I better buy on other sites. They must improve the guarantees and the quality of the furniture, there are people who do not mind paying a little more, but who give us what we pay for.

Excellent attention and prices, I was really surprised by the difference in prices between one store and another, 100% quality and super prices, highly recommended.

The staff is not trained to answer your questions, first they give a price and then another in addition to the fact that according to there are promotions of 40% of very simple armchairs whose normal price is 13000 ??? I do not recommend it at all, it comes out cheaper and faster in the other nearby furniture stores.

Very low quality furniture at a premium only uses M D.F. and compacted woods but they give a price as if they were solid wood I do not recommend this place at all there are much better places in Guadalajara to buy better quality furniture with much less money

They have furniture at a good price ... Very good customer service

Terrible follow-up when it comes to providing customer service, it is a pity that the manager does not have the minimum education to go out and show his face, and just leave the employees in charge of errands, beautiful furniture, but a terrible experience. .