Multimotos Oriente - 57000 Nezahualcóyotl

At first everything was correct, the only problem I had was that I carried my motorcycle all day because it had a strange noise and I did not feel that they did what my motorcycle had when in the evening I went for it, if not on the contrary alone They did something to make it stop ringing. From there on out everything else is perfect, I would like you to be more sincere in saying that I did not have time to review it well, than to invent things about why it sounds.

I sent a message to schedule my appointment since I required the service to be in the morning because I use my motorcycle in the afternoons and they did not give me an answer until the service day at 1 p.m. and thanks to that I lost my guarantee ?

Very good place, they did service, they also solved some details that my motorcycle had and that in other places they had not been able to solve or they wanted to overcharge me. I felt the confidence to leave my motorcycle.

To be my first time, the service to my motorcycle was good, good service. Only if they have a workload, it took me 3 hours for my motorcycle. So far so good. I recommend it ?

I took my motorcycle to do the 2nd service, when they finished the person turned it on without putting the oil cap on it, throwing away almost everything, they half washed it but they gave it to me all dirty, thinking that they had refilled the oil I left trusting, several days later check and the oil pen comes out completely dry, after it came out they didn't put an extra drop in it, I hardly used it otherwise that engine had suffered severe damage.

All regular services until one day there was a mishap. A "client" threw away several motorcycles, including mine, which at that time was 4 months old after being taken out of the agency. (Vento storm 2021) This "accident" caused my motorcycle to have a dent in the tank, an employee request whose name is "ALEJANDRO" literally told me "the workshop has no responsibility to fix your motorcycle, it only acts as a mediator between the person in charge (the "client" who threw the other bikes) and me" They made me super tired for a month until the alleged "owner" had to intervene and they totally FIXED MY TANK which I accepted because otherwise my motorcycle could have spent more than 4 months there until the new tank arrived which was what I was demanding. When the OWNER handed me the motorcycle, I realized that the handlebars had also been affected. I also told her about it and she promised me on her word that she would change it for me, but that I could no longer have my motorcycle there, that she promised that no later than After a month I could return and I would already have my new handlebar. I accepted because obviously it is my daily means of transportation and basically it was not convenient for me to continue there. 4 consecutive weeks I was talking to the workshop and the owner only gave me long and excuses, I decided to stop calling because it is more than obvious that I would never receive a response from her. I did not return, I would not return nor do I recommend this workshop that after losing the guarantee I went to another one outside the catalog that the brand handles and it was much better and more accessible. Hopefully no one else will experience the same thing.

Good poor quality service. My motorcycle was delivered to me poorly assembled and the waiting time was 5 days. They left the caps on poorly and the wiring balled up and it looks ugly and exposed.

I was summoned at 6pm to pick up my motorcycle from an authorized service. I arrived at 5:45 and at 5:50 they started working on my motorcycle, nor had they moved it from where I left it...the service, although basic, is not possible because in 20 minutes they already wanted to deliver my motorcycle. I had to demand that the brakes be adjusted because, although I was there, they did almost nothing to it. The one who seems to own the place, very attentive and friendly, solves problems quickly and efficiently, only for her I don't give her just one star.