National Car Rental - 06500 Ciudad de México

Best car rental company by far. Nice guys at the desk explaining every detail to you. Probably one of the cheapest as well. Gracias y nos vemos pronto.

Great rental experience in Mexico City. Booked with them based on the current reviews and they did not disappoint. I had prepaid for my booking online and when I arrived, the check-in process was really smooth. The crew spoke English and were really professional. No pressure for upsells or added insurance which is always nice. Daniel and his team really took care of me. The paperwork took about 5 mins and I was in out the door, in the car in about 10 mins. Side note to others, renting here is cheaper than the airport since the airport has additional taxes. They also allowed me to drop off the car at the airport for no additional fees. Overall great experience as an American renting in Mexico.

I am soooo happy I found this rental car place in Mexico City. Dulce Vianey did her best to help me out with my rental car. My flight was delayed and they waited me 30 mins before closing the branch. The guy (I believe his name is David) was so helpful in giving me recommendations of the driving rules in Mexico. Muchísimas gracias por todo! Se que volveré pronto a la CDMX y con gusto rentaré con ustedes. Ya les he recomendado a varios amigos a que renten sin duda con National!

The team here is so helpful that even after we got a flat, they were able to make our trip a smooth sail! I booked a small sedan the day before pick up, and was able to get it within 5 min after walking in - no insurance or gas sale pitch at all. The car was clean and new, with only 8k miles on it. We drove it to SMA the next day, when we got back to CDMX late in the night, I found our passager side rear tire was almost flat. I was so bummed and thought "there goes our vacation!" I called the office first thing in the morning asking what to do. They sent over Daniel, he helped put on the spare and took us to a nearby tire shop, for no charge! While It was getting fixed, Daniel suggested that if the car ran on flat tire for too long, the wheel (or the tire? it got lost in translation) might have been damaged and we gonna be charged for it. I said yes we would pay and asked about the price. He got in touch with the company and gave us a very reasonable quote immediately. After that, he went into the repair shop to check in with them on the damage. He came out and gave us the good news that it turned out there was no severe damage, and we only need to pay for the patch up. The tire was fixed in about 10 min and only cost 80MX$. I want to thank Danile for his honesty, his warmth and professionalism. The help he gave us was the only reason we were able to get back to our travel plan despite of this incident. We returned our car the next day in another location close to Frida museum, without any additional charge. I would highly recommend National when you are traveling in CDMX!

I searched many places after several frustrating experiences renting cars in Mexico, and I was cautiously optimistic after reading the reviews for this location. The experience with Daniel and the team was really outstanding, and I am delighted to have found this rental car business in such a convenient location. I highly recommend the great service and care of the team here.

We had a car for almost 3 weeks. The car survived this time without any problems. I had rarly such good experiences with a rental, because unfortunately we had to make the experience of corrupt police. and when we brought the car back and told the rental agent, he returned the amount stolen from us as a discount. that's a service. I can recommend nationalcar to everyone.

National saved the day after we got screwed by Hertz (AVOID HERTZ). We didn’t have a reservation, we just showed up hoping they’d have a car. They said to come back at 4pm. We showed up at 4 and they were ready to finish our reservation! We were pleasantly surprised by how professional they were and that we weren’t scammed (a common occurrence with car rentals here in Mexico). (We returned the car at the National at the airport which was a headache but doesn’t reflect this location). Overall, I highly recommend renting a car from here.

The most seamless experience I have had renting a vehicle in Mexico. DANIEL was amazing. He took care of us from the initial call accommodating our every need. He even gave us his personal number in case we had trouble with the police. He offered us different packages without being super pushy to upgrade, which I really respected. Daniel even upgraded our car for no extra charge. The pickup process took 20 min and drop-off was even easier. You pay a little more with National/Enterprise but you get what you pay for, a great experience. We will rent from them in Mexico city from now on.