National Car Rental - 80130 Culiacán Rosales

3.7/5 based on 8 reviews

National Car Rental cuenta con una extensa red de sucursales de arrendamiento de autos en México. Nos esforzamos por satisfacer tus necesidades de desplazamiento ya sea de placer o negocios, ofreciéndote servicio de renta de autos con una variada gama de vehículos en 30 ciudades, con presencia en los principales aeropuertos y las mejores ubicaciones de la ciudad.

Contact National Car Rental

Address :

Carr. A Navolato Km. 4.5, Aeropuerto Culiacan, Bachigualato, 80130 Culiacán Rosales, Sin., Mexico

Phone : 📞 +77
Website : https://nationalcar.com.mx/renta-de-autos-en-culiacan-aeropuerto-internacional
Categories :
City : Sin.

Carr. A Navolato Km. 4.5, Aeropuerto Culiacan, Bachigualato, 80130 Culiacán Rosales, Sin., Mexico
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MARTIN FIDEL URIAS URIARTE on Google

Fue algo inesperado, siempre tomaba esta agencia, porque siempre me brindaron buen servicio, pero hoy fue la excepción, me atendo yonatan Rodriguez y decidio dar un giro a la historia, queriendo comprar un seguro, que yo no queria y de lo contrario que dwjara un deposito de cien mil pesos, me retire del lugar, lamentable, entiendo la situación que la que eatan padeciendo, pero no son los únicos, somos muchos que estamos pasando esta situacion, pero decisiones personales de algunos empleados, son los que perjudican a la empresa, no les recomiendo Nacional para que renten, cuidado,
It was something unexpected, I always took this agency, because they always gave me good service, but today was the exception, yonatan Rodriguez attended me and he decided to turn the story around, wanting to buy insurance, which I did not want and otherwise he would dwjara A deposit of one hundred thousand pesos, I withdraw from the place, regrettable, I understand the situation that they are suffering, but they are not the only ones, there are many of us who are going through this situation, but personal decisions of some employees are those that harm the company, I do not recommend Nacional to rent, be careful,
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Eco Green on Google

No rentes. Deshonestos, cargos excesivos. Pusieron cargos de 40,000 pesos. Pésimo servicio al cliente. No respetaron mi reservación. Cobraron mi tarjeta mal. Dijieron que no había carros. Espere 3 horas para recibir un carro más chico que el que reserve.
Do not pray. Dishonest, excessive charges. They put charges of 40,000 pesos. Terrible customer service. They did not respect my reservation. They charged my card badly. They said there were no cars. Wait 3 hours to receive a smaller car than the one you reserve.
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Francisco on Google

Tremendamente decepcionado, tras 22 horas de vuelo para llegar a Culiacán, llegó al mostrador y lo primero que me dicen es, llevamos todo el día llamando, empiezan los problemas, alquile una Chevrolet suburban para poder ir toda la familia, me dicen que la unidad que tenían para mí está accidentada, que me pueden ofrecer dos coches, esto no me interesa, la idea era ir todos juntos por qué coches mi familia allí ya tiene, total que me dan un caliber creo que se llama, le pregunto que cuando queda disponible otro coche para que me hagan el cambio y qué casualidad es justo el día que lo que tengo que devolver, pasamos de una SUV de lujo a un utilitario y todavía me dice que si quiero ampliar mi seguro por 1600 pesos al día, que son unos 65 euros/dia voy a tener el coche alquilado 15 días, me dice que por favor que le deje un contacto que al día siguiente me llamaría el encargado para darme una solución, digo a qué bien al menos me van a resolver, dos días después sigo sin saber nada, y esperando a que me llamen, mañana tendré que ir a ver qué pasa y gastar mi tiempo libre y de vacaciones para resolver estas cosas, yo entiendo que puedan surgir situaciones pero si nosotros estamos al frente de un negocio y tenemos un problema, nuestra responsabilidad es dar una solución que satisfaga al cliente y en este caso no me siento satisfecho en lo más mínimo, espero poder actualizar mi comentario por qué me sorprendan gratamente.
Tremendously disappointed, after a 22-hour flight to get to Culiacán, he arrived at the counter and the first thing they tell me is, we've been calling all day, the problems begin, I rented a Chevrolet suburban so the whole family could go, they tell me that the unit that they had for me is damaged, that they can offer me two cars, this does not interest me, the idea was to go all together because of what cars my family already has there, they give me a caliber I think it's called, I ask him when it is left Another car is available for me to change and what a coincidence it is just the day that what I have to return, we went from a luxury SUV to a utility and he still tells me that if I want to extend my insurance for 1600 pesos a day, which are About 65 euros / day I will have the car rented for 15 days, he tells me that please leave him a contact that the next day the manager would call me to give me a solution, I say to what good they will at least solve me, two days then I still don't know anything, and it is waiting for them to call me, tomorrow I will have to go see what happens and spend my free time and on vacation to solve these things, I understand that situations may arise but if we are in charge of a business and we have a problem, our responsibility is give a solution that satisfies the customer and in this case I am not satisfied in the least, I hope to update my comment why I am pleasantly surprised.
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Miguel Leyva on Google

Por nada del mundo renten auto aquí, antes de reservar llame para agarrar el precio correcto del auto y también el depósito que eran de 10,000 pesos, se me hizo un poco alto pero estaba dispuesto a pagarlos. Hice mi reservación y volví a llamar ahora con el número de reservación y la muchacha me aseguró que iban hacer 10,000 pesos de depósito hasta ahí todo bien. Y cuando llego el mero día a recoger el carro la señora me sale con que van hacer 30,000 pesos de depósito. La verdad es un robo lo que están haciendo aquí. Me salieron con que avían cambiado las políticas de la rentas desde hace 2 meses. Cuando yo lo pre-pague el 8 de diciembre y quise recoger el carro el 20 de diciembre. Después me salió con que cambio las políticas desde el 10 de diciembre. Son una bola de ratas aquí. Cuiden su dinero NO RENTEN AUTOS AQUÍ!!!
Rent a car here for nothing in the world, before reserving, call to get the correct price of the car and also the deposit that was 10,000 pesos, it was a bit high but I was willing to pay them. I made my reservation and called again now with the reservation number and the girl assured me that they were going to make 10,000 pesos as a deposit until there, all right. And when the day came to pick up the car, the lady told me that they would make 30,000 pesos as a deposit. The truth is what they are doing here is robbery. They came out with that they had changed the rental policies for 2 months. When I prepaid it on December 8th and I wanted to pick up the car on December 20th. Then it came to me that I change the policies since December 10. They are a ball of rats here. Take care of your money DO NOT RENT A CAR HERE !!!
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Julio Valadez on Google

Recomendable... Al leer opiniones previas dude un poco en adquirir un servicio de esta empresa pero decidí arriesgarme, rente un auto de la línea económica, me otorgaron un march 2019, muy limpio, tanque lleno, buenas condiciones mecánicas, desde que llegue buena actitud del personal a pesar de ser las 10 de la noche, en total 1114 pesos por un día, tomando en cuenta que adquiri la máxima protección, un deposito de 4000 pesos, se revisaron los detalles del auto previo a la entrega, al devolverlo de igual manera amables y con transporte al aeropuerto. Sin duda volveré a rentar en esta empresa.
Recommendable... When reading previous opinions, I hesitated a bit in acquiring a service from this company but I decided to take a risk, rent a car from the economic line, they gave me a March 2019, very clean, full tank, good mechanical conditions, since the good attitude of the staff arrives at Despite being 10 at night, a total of 1114 pesos for a day, taking into account that I acquired the maximum protection, a deposit of 4000 pesos, the details of the car were reviewed prior to delivery, when returning it in the same kind and with transportation to the airport. I will definitely rent from this company again.
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Akza Pelcastre on Google

Realice una reservacion y cumplieron con lo ofrecido, el vehículo estaba en buenas condiciones. Aspecto a mejorar: cuando llegue al aeropuerto alrededor de las 6:30 hrs. no había ningún representante en su modulo del aeropuerto. Tuve que esperar unos minutos a que llegara un representante y esperar a que solicitara la camioneta que transporta a las oficinas que están afuera del aeropuerto.
I made a reservation and they complied with what was offered, the vehicle was in good condition. Aspect to improve: when you arrive at the airport around 6:30 am. there was no representative in his module at the airport. I had to wait a few minutes for a representative to arrive and wait for him to request the van that carries the offices outside the airport.
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Bryan S. on Google

no rentas aqui, te van a robar, the precios sempre cambian, reservaciones pagados no quentan aqui, no te van adar un caro asta que es pagado sobre de internet con prova de papel in tu manos. do not rent in this location, paid reservations does not mean anything here, they will NOT honor your paid contract, and will try to up charge you, or sell you another companies contract, they are thieves, and will rob you blind.
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Gus Alvarado on Google

I have been at this location several times and the service is not good. I understand there was an issue with my credit card. And because of it, my whole reservation was canceled and rebooked. The deposit Gustavo was asking was $ 24,000 pesos or $ 1200.00 Dollars to drive a small car. I don't like to give bad reviews but don't make the customer feel stranded. It's nerve wrecking. Work on that customer service my friend as there are options.

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