Nexu - 11590 Ciudad de México
3.6/5
★
based on 8 reviews
Contact Nexu
| Address : | Shakespeare 30, Anzures, Miguel Hidalgo, 11590 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +8 |
| Website : | https://www.nexu.mx/ |
| Categories : | |
| City : | CDMX |
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Juan Carlos turcio rosillo on Google
★ ★ ★ ★ ★ He intentado llamar más de 40 veces en distintos días. Y solo entra conmutador. Esta pésimo su servicio al cliente. Por favor necesito que alguien me contacte.
Quiero liquidar mi crédito automotriz pero nadie me atiende.
Ayuda
 I have tried calling more than 40 times on different days. And only switch enters. Their customer service is lousy. Please I need someone to contact me.
I want to pay off my car loan but nobody takes care of me.
Help
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Ivonne Sanchez on Google
★ ★ ★ ★ ★ Estoy muy satisfecha con La atención de Nexu y el asesor Emmanuel Corvera es excelente, me apoyaron desde el inicio hasta finalizar Mi compra, quede muy contenta y por mi experiencia lo recomiendo mucho, Gracias NEXU !!!!! Saludos
I am very satisfied with Nexu's attention and the adviser Emmanuel Corvera is excellent, they supported me from start to finish My purchase, I was very happy and I highly recommend it from my experience, Thank you NEXU !!!!! regards
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roman gomez on Google
★ ★ ★ ★ ★ Excelente servicio desde al inicio hasta el final! Y sobre todo le quiero agradecer al asesor Emmanuel Corvera que me apoyo absolutamente en todo el proceso hasta que me entregaron mi vehículo, siempre al pendiente de todos los tramites! Excelente servicio 5 estrellas y los recomiendo ampliamente
Excellent service from the beginning to the end! And above all I want to thank the counselor Emmanuel Corvera who supported me absolutely in the whole process until they gave me my vehicle, always on the lookout for all the paperwork! Excellent 5 star service and I highly recommend them
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M Tere OS on Google
★ ★ ★ ★ ★ El servicio de esta empresa es pésimo, para vender todas las atenciones y disposición de atender, una vez siendo cliente el peor trato y la mayor negligencia, no responden correos, no dan soluciones, se niegan a dar respuestas, seguimientos y contactos, horrible la comunicación también entre las áreas...
The service of this company is terrible, to sell all the attention and willingness to attend, once being a client the worst treatment and the greatest negligence, they do not answer emails, they do not give solutions, they refuse to give answers, follow-ups and contacts, horrible the communication also between the areas...
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Natalia Fernández Gabilondo on Google
★ ★ ★ ★ ★ Pesima pesima pesima atención, de verdad que si gente esta cero capacitada, estoy en un proceso de verificacion del coche arrendado desde junio y no me dan solución, verguenza de empresa
Lousy lousy attention, really if people are zero trained, I've been in a process of verifying the leased car since June and they don't give me a solution, shame on the company
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David Ojeda Vallejo on Google
★ ★ ★ ★ ★ El agente de cobranza Jesus Ruiz es un grosero te intimida amenaza y daña las unidades pues no tiene nada de etica profesional se dirige a los clientes despectivamente va y busca a los clientes deshoras de la noche a sus domicilios hace llamadas despues de la hora establecida por condusef a fuerza te quiere quitar la unidad al mínimo atraso y sino se la entregas las daña de las llantas pintura y hace un monton de cosas para afectar a los clientes
The collection agent Jesus Ruiz is rude, he intimidates you, he threatens and damages the units because he has no professional ethics at all. He addresses clients contemptuously, he goes and looks for clients after hours of the night at their homes, he makes calls after the time established by condusef by force wants to take the unit away from you as soon as you are late and if you don't deliver it, it damages the tires, paint and does a lot of things to affect customers
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GLA Gotcha on Google
★ ★ ★ ★ ★ Tarifas altísimas, el trámite tardó meses; duplicaron una mensualidad, no se hicieron responsables y aparte marcaban para cobrarla de nuevo, el servicio de cobranza no es malo, es pésimo, el peor con el que me he topado. Existen cargos morosos y retrasos, pero el trato de cobranza es prepotente, grosero, amenazador e insultante. Por 10 días de retraso tocan en tu domicilio y están intimidando al CLIENTE. El asesor que me vendió la unidad renunció por que lo trataron igual o peor, lo corrieron sin pagar su liquidación ni lo dias trabajados. Pésima empresa en todos los sentidos.
Very high rates, the process took months; They doubled a monthly payment, they were not responsible and apart they called to charge it again, the collection service is not bad, it is terrible, the worst I have come across. There are delinquent charges and delays, but the collection treatment is pushy, rude, threatening, and insulting. For 10 days of delay they knock on your home and are intimidating the CUSTOMER. The advisor who sold me the unit resigned because they treated him the same or worse, they fired him without paying his settlement or the days worked. Terrible company in every way.
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levi muñoz on Google
★ ★ ★ ★ ★ Todo bien al principio se pagaba y no había problema, todo empezó cuando me robaron la camioneta, de por si ya era difícil contactarlos ahora mucho más, nose bien como funciona eso de que tenga rastreador, obviamente quise comunicarme con ellos ya con la policía y nadie me atendió hasta 2 semanas después del incidente, ya para que. Ahora me dicen que tengo que seguir pagando las mensualidades de una camioneta que ya no tengo y aparte me amenazaba de rescindir contrato y de quitarme la unidad por falta de pago, la empresa es un desastre total no se ponen de acuerdo con nadie no saben nada es imposible contactar a alguien si no es que te quieren cobrar, llegue a pensar que la empresa ya no existía porque no había con quien hablar. La peor empresa de la que he sido cliente.
Everything was fine at first, it was paid for and there was no problem, it all started when my truck was stolen, in fact it was already difficult to contact them now much more, I don't know how it works that they have a tracker, obviously I wanted to communicate with them and with the police and no one attended me until 2 weeks after the incident, for what. Now they tell me that I have to continue paying the monthly payments for a truck that I no longer have and apart from that they threatened to terminate my contract and take the unit away from me for non-payment, the company is a total disaster they do not agree with anyone they know nothing it is impossible to contact someone if they do not want to charge you, I came to think that the company no longer existed because there was no one to talk to. The worst company I have ever been a customer of.
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