Nissan - Airport - 15700 Ciudad de México

Super good and a very good service recommended without a doubt ..

The attention provided by the staff is excellent, of high quality all the cars that there are and they solve any doubt that you have in the same way when delivering the car is very professional each advisor. The surveillance staff is excellent too and we recommend the agency if you want to buy a Nissan car.

First of all, I tell you that the attention of Ms. Paulina seemed excellent to me. I'll tell you later how things go with auto services.

Terrible service, they do not respect the Schedules, it is the second time that unfortunately my appointment is with Paulina Maya who does not know what punctuality and customer service are, it is evident that those in charge of customer service do not go beyond what they are told or have to do, my name is Diego Álvarez I have an Xtrail Hybrid, I regret having made an appointment at Nissan Airport, this is how they receive a client who arrived in time and form, wait 10 minutes and no one ever showed up It is unfortunate that a company like Nissan Mexicana does not observe the low quality and commitment of the employees that the agencies hire.

Hello, good afternoon, I am writing hereby hoping that what I am going to tell you will be taken very, very seriously into account, broadly speaking, on January 8 of the current year, my unit entered the agency due to an accident, I consider that a maximum time delivery should be in a maximum of 15 to 20 days, I work in the automotive industry and in fact on the day of my accident I called contacts from other Nissan agencies to quote what the insurer indicated was needed and they gave me time to delivery from one day to the next, trusting in this because I preferred to take my car to the agency than to any independent workshop, and what a surprise, in the agency it turned out that the service is worse than in any duckling workshop, more than a month for the delivery In fact, they haven't delivered my car yet, a thousand excuses for the delay, truly lousy service, the finance company doesn't wait for you to deliver my unit so that I can pay my monthly allowance, do you agree? In truth, I am very, very unhappy with this situation and they will probably read me and pass it through the triumphal arch, but it is not possible that, being a renowned company, they handle themselves with a decalogue of lousy service. Really do something the economic situation and more in the automotive area is rock bottom so that in addition to this you give yourself the luxury of kicking your customers in the butt with this type of action. Take care of your jobs, but above all your clients depend on your work and stay. I hope they take it into account and do something to give me my car.

I went to buy a used car, and let mine in exchange, I was offered delivery to my home and failed, to receiving documents from the car and see the plates were state when I was told that it was the district, and trying remove the plates has 5 fines a year ago, to reclaiming the saleswoman tells me that reemplaque in the state and not have problems. Obviously should pay them but their answer is they are not required and do not pay the fines have me. I thought that buying agency would not have that problem and now I realize there are people who run poorly and affects a reputable brand.