Nuevo Amanecer - 62520 Tepoztlán
4.3/5
★
based on 8 reviews
Contact Nuevo Amanecer
| Address : | Villas Ecológicas Tequimilpa 7, San Sebastian, 62520 Tepoztlán, Mor., Mexico |
| Phone : | 📞 +799 |
| Website : | http://www.nuevoamanecerhotels.com.mx/ |
| Categories : |
Hotel
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| City : | Mor. |
| Description : | Relaxed hotel offering wood-furnished rooms, a restaurant & a bar, plus 2 pools & a spa. |
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luis david rios on Google
★ ★ ★ ★ ★ Buen servicio, el internet es malísimo
 Good service, internet sucks
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Lili Mor Dani (Lic Ana Sandoval) on Google
★ ★ ★ ★ ★ Es un lugar muy tranquilo muy limpio y las albercas también se encuentran muy limpias y con las medidas de seguridad ante está pandemia muy recomendable
It is a very quiet place, very clean and the pools are also very clean and with the security measures against this pandemic, highly recommended
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Tonatiuh Santiago Rojas on Google
★ ★ ★ ★ ★ Es la segunda vez que asisto con mi familia y la primera vez me gustó mucho la estancia, sin embargo la segunda ocasión dejo varias cosas por opinar.
La habitación que esta vez nos dieron no tenía wifi y eso complica mucho la comunicación pues en la zona en general la recepción de celular es mala.
Los canales en la pantalla se veían bastante mal, aunado al hecho de que el control remoto no servía.
El agua de la piscina estaba súper fría y era prácticamente imposible poder meterse, cabe mencionar que el hotel se anuncia con calentador de agua pero esta vez no lo prendieron y de plano la estancia en el agua era imposible.
La comida del lugar en general es muy rica, pero como sugerencia podrían vender pequeños snaks y cosillas así, pues las dos veces que fui, me di cuenta que los asistentes justo piden eso.
It is the second time that I attend with my family and the first time I really liked the stay, however the second time I left several things to comment.
The room they gave us this time did not have Wi-Fi and that complicates communication a lot because in general the cell phone reception is poor.
The channels on the screen looked pretty bad, coupled with the fact that the remote control didn't work.
The water in the pool was super cold and it was practically impossible to get in, it is worth mentioning that the hotel advertises itself with a water heater but this time they did not turn it on and staying in the water was impossible.
The food in the place in general is very tasty, but as a suggestion they could sell small snacks and things like that, because the two times I went, I realized that the attendees just ask for that.
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Martha Farrera vera on Google
★ ★ ★ ★ ★ Es muy bonito y descansas muy rico atienden muy bien
It is very beautiful and you rest very rich, they serve very well
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Cecilia Ruiz on Google
★ ★ ★ ★ ★ El lugar super bonito, personal muy amable, habitaciones hermosas , muy recomendable !
The super nice place, very friendly staff, beautiful rooms, highly recommended!
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Daniela Cifuentes on Google
★ ★ ★ ★ ★ Nos hospedamos para una boda ya que estaba cerca del jardín de la boda. Muy amables en el servicio, la chica de la recepción super amable incluso nos permitió cambiar de habitación a una mas cerca del estacionamiento. La ubicacion es fuera del pueblo, un poco mas arriba, debes moverte en carro hasta el pueblo. La habitación muy limpia, cómoda y como todo lo que necesitas. El problema fue que llegó un grupo de muchachos a las 4 pm y pusieron musica a todo volumen en la alberca la cual estaba frente a la habitación, muy molesto, claramente no tienen sentido comun pero paso como una hora y no les dijeron nada. Cuando salimos para la boda la persona de la recepción nos dijo que le iba a pedir que le bajaran. Excepto por ese incidente todo bien. Las habitaciones cómodas y la atención excelente.
We stayed for a wedding as it was close to the wedding garden. Very kind in the service, the girl at the super friendly reception even allowed us to change our room to one closer to the parking lot. The location is outside the town, a little higher, you must move by car to the town. The room very clean, comfortable and like everything you need. The problem was that a group of guys arrived at 4 pm and played loud music in the pool which was in front of the room, very annoying, they clearly don't have common sense but about an hour passed and they didn't tell them anything. When we left for the wedding the person at the reception told us that he was going to ask to be lowered. Except for that incident all good. Comfortable rooms and excellent service.
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Led Fabian on Google
★ ★ ★ ★ ★ Exelent service
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Lissette Cantu on Google
★ ★ ★ ★ ★ Very nice cozy hotel. The service was very good. The rooms were clean and a nice size they had 2 pools and a buffet breakfast, one day we climb the mountain and when we came back the breakfast time was about to close and they waited okn us like it just got open. Very nice people. Wonderful view of the mountains from the second floor
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