Nuevo Mazatlán Medical Center - 82110 Mazatlán

Absolute scam. They don't know the difference between tricare and VA. They want payment up front and say you need to submit to tricare for reimbursement, which can be done at any medical facility. The VA also has no ideas who they are

AWFUL. This place is absolutely terrible. I took my wife in there with a stomach problem, the first girl we meet says she is a doctor. They take her back and she does an exam. They're stethoscope had tape to hold on the ear pieces. After a min of the exam she makes a diagnosis and decided to put in a iv. Well they were all out of the one they wanted to give her so decided just to give her some other one. !15 minutes later a guy walks in in street clothes. Well they say he's the doctor. They wanted to keep her there for 3-4 days. It was an absolute joke. We ended up leaving after about an hour with a $500 bill. It's is a complete scam to just make money. I would never trust them with anything.

WARNING: THIS PLACE IS A SCAM AND THEY CHARGE PER HOUR! Took my daughter in for dehydration and without even spending 5 minutes talking with us to find out all her symptoms they told us she had samonella or E. Coli. They just give you a fake diagnosis so they can start charging you by the hour!! I have never had so much anxiety in my life as I did at this place. My son was with us who speaks fluent Spanish and over heard everything they were saying such as they didn't even have the correct fluids to rehydrate her. We ended up getting out of there as fast as we could but were charged by the hour which was almost $500 USD. We ended up taking my daughter to SHARPS HOSPITAL was which is the BEST PLACE IN MAZATLAN FOR CARE. I was very impressed with their care, facilities, doctor etc. We were at Sharp's for about 6 hours getting fluids, bloodwork and a professional diagnosis and it only cost $175. THE NUEVO MAZATLAN MEDICAL CENTER aka BALBOA CLINIC NEEDS TO BE SHUT DOWN! IT'S GIVING MAZATLAN A BAD NAME! I have attached our bill for you to see what a rip off this place is.

I had a great experience here. The care was very professional and the doctor knew what he was doing. They staff was very friendly and professional I was treated and released an less than 45 minutes of being here the price was around 55 dollars. The Dr. was very professional and answered all my questions. I was an a lot of pain when I got here.This was a good experience.Thank you all for your service.

THIS PLACE IS A SCAM!! Do NOT go here. I had a horrible experience taking my friend here when we were on vacation. The care was very unprofessional and the doctors did not seem like they knew what they were doing. They staff seemed confused on what treatment they needed to give and would disappear for long periods of time while my friend was in pain. Within 30 minutes of being here the price was over $450 dollars!! The “doctor” was very disrespectful and talked down to us if we asked any questions. I was extremely scarred and stressed because i knew we were in a bad health care situation in a foreign country. They touched her stomach and immediately gave us a diagnosis with no further investigation of her symptoms. I knew this wasn’t right so i had her discharged immediately so i could take her somewhere else. Our bill was almost $600 USD. This was such a bad experience!!! This is a TOURIST TRAP.

DO NOT GO HERE. This place was a complete scam. We went in and a young girl said she was the doctor. Then another gentleman came into the room after and told us he was the doctor. The equipment was extremely outdated and the staff did not seam adequately trained. The doctor checked my pulse and looked into my mouth and claimed I had salmonella. They wanted to do an IV, antibiotic and multiple other medications without even knowing for sure my diagnosis. We over heard them in the back saying they didn’t have the right IV fluids so they gave me green liquids through my IV and wouldn’t tell us what it was. They charged us per hour for the IV. We knew immediately something was wrong with this clinic and asked them to remove the IV so we could go somewhere else. In under an hour we racked up a bill of over $500 USD. THIS PLACE IS A TOURIST TRAP. Do not go here. If you are in Mazatlán go to Sharps hospital!!

TERRIBLE MEDICAL CARE! I work as a medical assistant in the United States and I have never seen seen worse car given to a patient. This clinic has no supplies and make shift equipment. THIS IS A MONEY DRIVEN FACILITY. The doctor was extremely disrespectful to me when I would ask simple questions like what was being put into my sisters IV. They had no idea what the diagnosis was and wanted to treat with antibiotics without further investigation of the sickness. They charge per the hour and scam tourists. Both of the “doctors” checked the my sister with the same stethoscope through her clothes as if they could hear anything through the clothes. They poked her with needles continually as if they had never done an IV. My sister was in extreme pain and very uncomfortable at this facility. They had the IV dripping as slow as possible in order to take longer so we would pay more. We immediately had them remove everything off of her so we could seek treatment elsewhere. After being there for 30 min we racked up a $500 bill. After this we went to SHARPS hospital in Mazatlán. The treatment there was increíble there with great doctors. After being at SHARPS for almost a day we only had a bill of $145. BALBOA clinic has HORRIBLE care. DO NOT GO HERE. This was a very scary experience for us.

Don’t go to this clinic please for your on safety. We took my sister in law there twice with a swollen jaw and face and both times were told there was nothing they could do. Finally we saw a jaw and face specialist and he immediately sent her to hospital where she is receiving incredible care.