Ocean Coral & Turquesa - 77580 Puerto Morelos

What a wonderful and fun resort! We traveled with a group of students and had so much fun with the activities team working at the hotel. Every single day there were fun games like beach volleyball or dancing competitions by the pool that we loved to participate in. We played beach volleyball every day. Ivan was so funny, high energy, and charismatic we felt very comfortable to enjoy participating in all the activities the hotel had to offer. For example the pool game competitions where Ivan was a great MC that made us all want to cheer as loud as we could! It felt like the whole resort was at a party! Thank you to Alejandro, Andy and Ivan for playing games, teaching us some Spanish, and showing us all of the exciting things the hotel puts on during the day, you can tell how hard they are working to make the environment of the hotel as fun and inviting as possible. The resort has stretching classes and pool aerobics in the morning/mid day that are run by the team, these were a perfect balance for all of the eating and drinking we did during our vacation and also are not too long so you don't have to worry about taking too much time from suntanning. As students, it is very important for us to feel safe and like we can enjoy our vacation without stress, we all agree that the activities team genuine personalities and high energy are some of our best memories of the trip, and allowed us to have the most fun we could. It was sad to say goodby but we will defiantly be back for another game to win beach volleyball and dance at night by the pool bar (which had excellent music for dancing). Thank you again to the activities team, the perfect group for having fun!

People that are leaving 5-star reviews to this hotel - are you joking? This hotel does not worth even a cent. Our family vacation was ruined by its service: The tennis court is available until 11 pm. You want to play - pay $20 per hour for the lights. Great! The rooms are old, with licking showers and creaking beds far from the quin size. You want to go to the restaurants with your friends - please purchase a bottle of alcohol. You do not want to make a purchase - please enjoy the buffet. We spent over $500 on the alcohol. Great! Beach, Pool, Beach. You can not get a beach chair unless you wake up at 6 am or go to bed at 2 am. The picture of the resort with two lines of umbrellas is a big lie. There is only one row of chairs, and it is not enough to accommodate the hotel's guests. There is a constant shortage of towels too. The biggest disappointment is New Year Eve. I hope the entire buffet staff will be fired (that is what I wished them before I left). Over 40 people begged to get in and feed their children by the entrance. As we found out, the buffet that night was by reservations only. I asked a few times that day if any reservations were necessary, and the host assured us that we could just come in. We all had to fight with managers and break in to get the table. And of course, for us to enjoy some performance we had to purchase three bottles of prosecco to reserve a better view. I do not need any hotel management apologies. People read my review before you book your trip (especially with going with a big company). You go down the shoreline and find much better beaches and resorts there.

My stay was great only thanks to the entertainment guys! They keep everyone smiling and happy, involved in activities. Fernando is the best night show host that makes even a boring show fun. Alejandro is always smiling and stopping for a small talk that will brighten your day. Andy does morning stretches that will get you energy for the rest of the day. Ivan is the best water aerobics instructor and dancer, will keep you smiling throughout the whole workout and make you feel like you’re in a paradise, if not him no one would want to join the activity! These guys made me smile every day even when it rained and got little cold they still made the day fun and memorable! I would go back to the resort just because they work there! Oh and of course the DJ was playing great music.

I would rate this place a 5 but I was deceived by the airport shuttle service. It turns out this resort DOES NOT offer airport shuttle service and I had to spend an additional $100 USD. However, I will rate this place a 4 for the simple fact they were able to accommodate a last minute reservation. The food, entertainment, and ambiance have been great so far. And may I also add that this place is extremely family friendly, the kids even get a chance to dance at night ???. And lastly, yes the rooms do smell like mold but it seems like this area is very humid so I’m sure it cannot be prevented.

Enjoyed our vacation. Beautiful weather, good food, nice people. Jose Luis , Ricardo, at adult pool excellent service. Ron the MC for the noon activities at the pool (tequila tasting etc.). Great job! Only thing is we'd like to be able to pick certain areas when booking. They don't answer specific questions in emails before your stay. We made certain requests when booking which were ignored. But all in all we'd probably return.

We are visiting the Ocean Coral & Turquesa for two weeks, so far we have a brilliant time. The food and beverage staff are brilliant and nothing but attentive. The highlight of our trip so far have been the events the Entertainment team put on everyday and leave us laughing or with a smile on our face. We last visited four years ago and remembered the daytime entertainment being one of the best parts of our trip. I can say that the same has been true on our second visit, Alejandro and the team are amazing at creating a great atmosphere and making sure everyone is enjoying themselves. It’s nice to see so many people enjoying themselves after what has been two very long years of Covid preventing people from doing so. Keep the good work up!

Overall, this resort is fantastic. The service level from all employees was excellent. The food is mostly quite good with Blue Moon being our favourite restaurant. You can have your pick of pool to hang out at (adult, family, party) or enjoy the beach (minimal seaweed but cloudy water). The only downside is there are not enough sun chairs for everyone and people put a towels on the chairs to reserve them for the whole day, even if they are not using them much. If you want a sun chair for the day, you need to get up at 6am and go put your towels on them. I tried the first morning at 8am and every chair was already taken at the pools and on the beach!

The staff here are AMAZING! I especially loved the entertainment crew with Alejandro and Fernando! They are very sweet, SEXY and FUNNY. They do an amazing job at making the guests feel welcome and included! I only knew them a week but i will definitely miss them! I would absolutely come back here! Not to mention the food is spectacular and the amenities will give you plenty of options to have fun and pass time!(: