Oficinas Best Day - Cancún
1/5
★
based on 2 reviews
Contact Oficinas Best Day
| Address : | Zona Hotelera, Cancún, Q.R., Mexico |
| Categories : | |
| City : | Q.R. |
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Daniel Jilmaz on Google
★ ★ ★ ★ ★ |
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Eduardo Izaguirre Valdez on Google
★ ★ ★ ★ ★ Pesimo servicio contrate un paquete por 5 dias a la playa Todo incluido y la señorita que me atendio sin consultarme me hizo el paquete SIN EQUIPAJE solo con el de mano, cuando quiero hacer mi check in me doy cuenta que no puedo documentar nada para eso tengo que pagar 3,000 mil pesos, cosa que asi fue y han pasado 6 meses y no me han podido rembolsar un centavo cuando ya en una llamada me comentaron que todo fue error de ellos, a partir de ahi nadie me contesta correos, no hay un gerente que de la cara tome una llamada solo me dicen que por correo y nadie me contesta es un TOTAL FIASCO les he mandado un monton de correos y nada DEFINITIVAMENTE tienen un nivel de servicio MUY MALO la experiencia de robo existe y lo PEOR es que tienen al tel solo a un call center de Ventas que solo te vende NO TE RESUELVEN NADA, definitivamente NO LOS RECOMIEND
 Terrible service I hired a package for 5 days to the beach All inclusive and the lady who attended me without consulting me made me the package WITHOUT LUGGAGE only with the hand, when I want to check in I realize that I cannot document anything for that I have I have to pay 3,000 thousand pesos, which is how it was and 6 months have passed and they have not been able to reimburse me a penny when they told me in a call that everything was their error, from then on no one answers my emails, there is no manager I take a call from the face they only tell me that by mail and nobody answers me it is a TOTAL FIASCO I have sent them a lot of emails and nothing DEFINITELY they have a VERY BAD service level the theft experience exists and the WORST thing is that they have at Tel only to a Sales call center that only sells you, THEY DO NOT SOLVE ANYTHING FOR YOU, I definitely DO NOT RECOMMEND THEM
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