Oficinas de Renta del Estado - 36700 Salamanca

Good offices are there

Good attention the only bad thing is that they do not have toilets for taxpayers and it is a real shame

An ineptitude to the greater ppr. They do not give complete and timely information. There is only one "Guanajuato kiosk" for all the procedures. Above all, people with windows have very bad customer service (plates)

My 2nd. EXPERIENCE AFTER CONGRATULATING EMPLOYEE RAMÓN. I will detail below. UNFORTUNATE ~ PAINFUL WITH GOOD ENDING. QUICK DETAIL. I went arriving 5 to 10 minutes before the scheduled time, I report to the street ~ building staircase walker, they answer me, wait for the employee to come down and call the appointments, time passes and I know that as soon as I leave, he arrives and takes the roll and "takes the next block quoted "* I DO NOT hear my name * and I inquired respectfully something fearful saying I am quoted question What time? I answered 11:45, in turn I noticed arrogance and authoritarianism and he told me well, it's 12:10 pm and he was not on time and I canceled. Make a new procedure. I nooo !! Please young man !! I looked at all those who named this block NOBODY ANSWERS please give me the opportunity and attention, Answer NO Sirrrr I already told you to do a new procedure, but sir Please !! And right there on the stairs he dispatched me, turned around and left alone because no one he named was there. I asked the security guard for permission to pass the WC that almost coincides with the door where they would have attended me and looking at that there was no one of those whom he named, I insisted asking, pleading and probably 1 to 1 and half an hour later! Maybe he felt sorry for this old man 71 years old ME !! I must specify a piece of information I think of charity happened to me and he attended me once again who helped me with the appointment in my previous report and I will say THE YOUNG RAMÓN and this is the good ending, again I thanked him saying also GOD BLESS HIM ALWAYS and his partner GOD TOUCH HIS ? so that the people you serve are not "so hard". This was my experience for DUPLICATE DRIVING LICENSE PROCESSING. Add: I really appreciate if this comment reaches the headquarters that corresponds to this level of authority so that it supervises the personnel of the area that I mentioned before and I anticipate and I ADMIT from now on if I am in ERROR I offer an apology and I will publish a claim of the person who is said to be of step believe me I DIDN'T ASK, I DON'T KNOW YOUR NAME, but easy. worked on Oct 1, 2020. Thank you for your attention who reads this.

Too long, too late. The delay is incredible, from 11am to 2pm and there is no time to finish the process of change of ownership.