OLX Autos - 54026 Tlalnepantla de Baz

Very bad attention I had to wait 30 minutes for them to attend me even having an appointment. When I ask about the final offer, they only tell me that they have mechanical problems without giving details. They mention to me that I have pending fines and they tell me that if I sell my unit with them, they can get me a discount of the fines of 80%, which can be done from the transit portal

Very penalized payments and a lot of time to do the paperwork. I sold it 20% more than was offered, in addition to having sold it before having received the supplier's response by this means. I confirm what was initially commented.

Excellent attention, kindness and advice. Payment is by SPEI without problems, without hesitation I would return

Their way of proceeding seems a bit strange to me, they ask you for papers and photos of the car by WhatsApp and by Fax, instead of receiving all the stationery in offices

The worst experience buying cars since the unit that gave me the papers are not in order. The staff gives you the worst attention and it seems that they do not have bosses or supervisors since they can be disrespectful or do whatever they want

It is an excellent option, you must arrive on time to your appointment so as not to miss it since there is only one person and sometimes the Call center saturates the schedules, the attention is very good, they give you good advice and the sale is completed very quickly, take into account Go with an account that is free to receive any amount of money to facilitate the entire process, call your bank before making the transaction to verify that you can receive amounts of money and it is not blocked, go with all the requested papers so that you do not you have to do 2 laps

My experience was not pleasant. I went to an inspection appointment for my car at OLX in Arboledas, and when the person who attended me came in with a face of annoyance that could not cope with her, with jobs he answered my questions, and never gave me directions to follow; Only after the inspection did he tell me that the car was in very good condition, and at the time of bidding they lowered me 8 thousand pesos to what was proposed on the internet, I asked him for what reason, and he only told me that that was the proposal of his Corporate What if he liked to check my car and return the next day to scan again and check if the offer went up. Leaving I went to check my car and everything was in perfect condition, so I went again the next day and told him that I had returned since I checked my car and everything was in perfect condition, and he did not even attend me, he just went out and told me my partner attends him (being that in theory he was following up), already with the other advisor, I commented on the case and he had no idea, I commented that for reason they had deducted 8 thousand pesos, and he told me that the other advisor I had put in the system that I was missing verifications (which was a lie, my car has all the papers in order, in fact the same advisor took a photo of the hologram of the last verification), which gave me a lot of distrust, since apparently they invent details to lower the offer, and they don't even have the attention to report. Too bad, I chose not to sell my car on OLX because of their lack of good care and making up false details to lower the offer.

At first I was a bit suspicious and the boy who attended me was focused on his care process. But we keep moving forward and find good empathy. I ended up selling them my car.