OLX Autos - 54010 Tlalnepantla de Baz

The attention of the boy is excellent but the process of buying a car is terrible, they ask you for documents that have nothing to do with lowering the offer that they themselves made, they asked us to register the first license plates that my vehicle had when they were he was delivering the deregistration of the plate and all the proof of payment of the tenures from the first when he was giving them the proof of payment of the last 5, they invented that he had a verification debt of 2000 pesos when he has all his verifications done ...a total waste of time

Pesimoooo, I do not recommend it at all, a total waste of time, they give you long, they demand documents that have nothing to do with it, they say that they solve you in 24 hours and thus they bring you more than a month. Zero formal, I got out of the offer because I was already desperate and the next day I sold my car elsewhere. the worst experience seriously

Totally gray process. Bring them copies of papers and originals for comparison. They pretended to scan my invoice, circulation card and vehicle verification. Arguing that they had to verify the authenticity of my documents and that they would notify me within 24 hours if my documentation had no problems. Their very inauthentic privacy notice, because they are blank pages, which lack logos, addresses and other information of the "company" the truth is, they did not give me any confidence. And I preferred to leave the place and look for a sale between individuals. I honestly wouldn't recommend them.

Yesterday, 27 January 22 the app free market tried to contact and know 3 units olx cars per question, call and WhatsApp and never answered, it is sad that their employees are well and have little commitment to the company and do not have the shirt well put as many units and announced big investment for this to happen. They should have a supervisor to check this. I had to call the number of the page in 24 hours at the latest communicated with me too long to do so. Contact other units in swminuevos agencies must not go more than an hour to answer more immediately. Which takes are private cars but it is understood are people who may be in other activities but dedicated to this and that free market does not answer anything or questions calls and WhatsApp and have 24 hours to be able to communicate is not to be believed. Esoooo careful indeed so far 12 hours and do not communicate either by mail or call left.

Regular experience, they give you an initial corization and based on that they look for any detail to give you discounts, they give you a final offer and then the customer service guy at the branch looks for how to give you more discounts... if you don't get ready they devalue you too much Unit

I trusted that it was a reliable and safe company but that is not how they are like the other resellers. I bought a truck and it turned out that the conditions are not as expected according to them when buying the vehicles they inspect certain points but it is not like that PURE MISLEADING ADVERTISING

I sold an Audi at the Santa Fe branch in March 2022. They paid me a great price. I requested a quote online, they called me immediately and I sent my documentation via WhatsApp. This part of the process was a bit complicated because the advisor who assisted me referred me to another who is the one who handles the documents. The latter disregarded and I returned to the former who put things back under control. I went to my appointment on time, but the procedure did not take two hours as promised but five. From the price that they had quoted me, they decreased 2.8% due to some details they found. Unfortunately the base price they used to discount me the 2.8% was not the one they had offered me on the phone, but 75% below. I wrote to the advisor initiate who solved everything for me and I was able to obtain 97% of the value originally offered. The amount they paid me was much higher than what Kavak offered me, they gave me almost 15% more. Everyone was very nice, I don't give them five stars because they took twice as long as they told me AND the price was wrong. The payment only took 30 minutes and I did not sign the invoice until after I received the payment. I think it is the best and safest way to sell a car in Mexico if all your documents are in order. Yes, they ask you for everything. I highly recommend them and will use them again.