OPDAPAJ Almoloya De Juárez - 50900 Villa de Almoloya de Juárez

Good job

OPDAPAJ is an organization that gives Rancho San Juan a very bad service, charges a very high fee and if you do not live there they charge you from the time you received your house until the date you approach to negotiate, to such a degree that it is convenient for you better sell your house. The bi-monthly fee for 2018 is a minimum of 517 pesos and if you buy a meter the price is $ 4000 pesos, which is equivalent to 7.7 bimesters. The water that reaches the houses 70% of the time is dirty. Well, I hope that this comment will be taken into account and do something to improve both their quotas as they argue maintenance that never occurs. Since it is a place where they charge drainage and maintenance that is not noticeable.

Hello, I am from Río Frio Almoloya de Juarez, here we lack much water, they have left us for up to a month without water, we already want a solution because the receipts, month after month, charge us, they ignore our complaints, here we are in a water crisis

Deplorable service, they never answer the phones, the modules of their municipalities do not know how to fix anything

The service is terrible .. He never answers the phone .. The cashier .. He never registers the payments made in the bank .. Terrible service and attitude of the staff on the ground .. Deverian to serve better. Since its costs are the highest in the state of Mexico.

Good morning, San Mateo Tlalchichilpan have not put water in a month, also report that they do not answer the phone, esperandp prompt the resolution thanks

Terrible service in the office that they have in the Rancho San Juan housing complex, the person who attends generally gives the impression of being awake or as if he were hungover or drunk, and if he is falling asleep in the chair and someone comes to interrupt his sleep, He is very rude, arrogant and bald. I have metered service and it turns out that every time I go to pay they NEVER HAVE THE READINGS, because they have a lot of work, sometimes it's the 10th and they still don't have the readings, and if I want to be charged then according to this man I have to bring him a photo of my meter that is! Apart from the price of water, which is very high, do they expect someone to do their job for them? And the man still gets angry because the photo is not taken. The worst of all is that their supposed readings are sometimes wrongly taken or they are invented, it cannot be that in a house where only two people live, both leave early to work, return at night and the reading is 53 meters cubic the BIMESTER. The man was asked to review the readings and he came out with his terrible answer that he cannot do anything and that is what has to be paid because the reading is already entered in the system and that it be done as he wishes, then did he have the reading or not?. It really means throwing tantrums every two months, and I don't refuse to pay because it's a vital and necessary service, but I also don't have to let them abuse just because they don't do their job well or they don't want to do it. If you really dislike your job so much, stay at home and give the opportunity to those who do have an attitude of service, those who really do and perform well in their work. Work is a commitment that is acquired and if they are going to be at the forefront giving a service, it is to perform it to the best of their ability, not just to stretch out their hand every fortnight.