Orchid House Polanco - 11560 Ciudad de México
4.5/5
★
based on 8 reviews
Contact Orchid House Polanco
| Address : | Campos Elíseos 76, Polanco, Polanco IV Secc, Miguel Hidalgo, 11560 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +899 |
| Website : | https://www.orchidhousehotels.com/mexico-city/ |
| Categories : | |
| City : | CDMX |
| Description : | Refined hotel in an enduring mansion offering understated rooms & complimentary breakfast. |
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Wenter S. on Google
★ ★ ★ ★ ★ Such a cute and charming hotel. The beds are comfy and service was really good.
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Sarah Ocenasek on Google
★ ★ ★ ★ ★ Well maintained rooms, great location and excellent value, but what makes it a really special place is the staff. I was unwell during my stay and they went above and beyond to ensure my safety and comfort. In particular, Daniel on the front desk, was incredibly helpful and caring. Being unwell on a vacation is terrible, but I am glad it happened at Orchid House where I felt so cared for. Thank you Orchid House!
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Cristina CM on Google
★ ★ ★ ★ ★ Just...EXCELLENT! The location, the room, the staff, the breakfast, everything was perfect! We landed in CDMX very early morning; the security guard allowed us to leave our luggage at the hotel before the reception opening times. The receptionist was helpful, giving us some great city tips. The breakfast was delicious, and the waitress was very attentive checking on us. Great value for money!
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Manny Neira on Google
★ ★ ★ ★ ★ Beautiful boutique hotel. My gf and I stayed there for 3 nights while visiting Mexico city. Since the moment we got there we felt welcomed and catered to. Starting from the young man that helped us setup our covid testing fast and efficiently, to the guard at night being polite and a joy to talk to. Would recommend this hotel to anyone. Plan on checking out their Tulum location next.
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Alexander Carrera on Google
★ ★ ★ ★ ★ Cute boutique hotel. Best bed sheets and pillows, gorgeous bathrooms. They had some construction when we stayed starting 9am (we sleep till 11, so it was disturbing). Didn’t hear it when stayed at the room on the ground floor first couple days.
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Evelyn Bautista on Google
★ ★ ★ ★ ★ I love love love this hotel. The service has been exceptional, they still carry your luggage to your room. Friendly staff. Cool instagram Pic spots and the rooms are ???
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Ale Reviews on Google
★ ★ ★ ★ ★ Location is good as it is in walking distance to the Chapultepec park and many shops/restaurants. Continental breakfast thats included was ok but service wasn’t great. Seemed like they really wanted to get us to purchase from the not included menu. Room was not clean. Lots of dust/dirty under the bed, duvet ripped & more dust around the lighting fixtures. Save yourself some $ & just book a bnb, you’ll end up with a cleaner stay & better service.
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Bob R on Google
★ ★ ★ ★ ★ Cosy and well styled boutique hotel in a great location. Friendly staff, especially the doorman. Nice breakfast terrace.
Unfortunately the standard room we took was very disappointing in real. It was very small and barely had natural light. The shower did not have any light. So we basically showered in the dark. Also the hygiene was not sufficient; the floor was not vacuumed during our stay and we noticed the tea mugs were not cleaned, just put back on the tray. One day used and wet towels were put back in the bathroom instead of refreshing them with new ones. The room was very cold and there were no extra blankets available even after asking at the front desk.
Over all our stay was very uncomfortable.
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