OXXO - 64898 Monterrey

To the administrator of this OXXO. My experience today was not good in the morning. I will list because: 1. At that moment I was the only client and I did not hear a greeting of welcome. It is not obligation but it shows a courtesy on the part of the personnel of the store. Finally I greeted them to listen if they answered my greeting. 2. The tortillas in the thermal ice chest were all cold. So I saw no reason to take them from there. And I chose any brand that I think is in better presentation 3. The two boxes were empty without clients and I went to the cashier where the person saw her unoccupied who informed me that she would go to the other cashier. Where the person was busy counting money but was finally busy. 4. The cashier charged me $ 20.00 when the item the system indicated $ 19.90. I understand that it must be complicated to have such small changes, but if that is the case the cashier has the obligation to charge the indicated amount not to round at your convenience and without the consent of the client For the above I will avoid as much as possible the visit and purchase of articles of that oxxo. And although the expense is greater than time. I will go to consume in HEB. They are friendly and do not keep the change.