Palesla - 06500 Ciudad de México

The place indicated by google maps is not the place, when you arrive, nobody knows how to give you directions, you call them and nobody answers. In truth a return to Iztapalapa to the wey. Pity

I loved my bedroom, they are affordable and very nice. I highly recommend it: D Thank you

Super bad service, informal, they did not comply with what was agreed and their furniture of very poor quality, they gave me a bathroom cabinet with screws out, chips ... basically an unfinished job and poorly done, zero recommended. "Tonantzin" attended to me, at first very friendly and then without taking responsibility, he does not want to make changes or returns despite the fact that I showed him photos of the bad work they gave me

I placed an order, they gave me the furniture quite badly made and they are not the measures that the color asks for either; I asked for the change because we pay 100% and they just leave us in sight they don't give us a solution We have been waiting for this change for a month, they don't even answer the phone when they promised to make the change.

In January I requested services from this Pallet furniture company to furnish my apartment. At first they took a long time with the delivery of a table for my kitchen and a bureau. In February, when I wanted to order more furniture, I realized that the kitchen furniture they gave me did not have rails in the drawers, as they promoted in their images, so I contacted them and they told me they were going to change it. As of today I HAVE NOT GOT THE REPLACEMENT. They have been negligent promising deliveries of my furniture and canceling them. Tonatzin, the customer service girl told me that my money would come back and they would pick me up a piece of furniture. When they flatly refused, they sent me a standard piece of furniture (they publish that they are “custom-made” furniture) and I had asked for a different height (5cm more), so since it was not what I asked for, I returned it, this was in mid-March . As of today, they do not answer messages by any means, calls and if I publish my publications on their social networks, they ERASE, instead of having customer service and concern to deliver correctly. At first they said you couldn't because of the contingency and accept this. But today they already work normally on social networks and making deliveries to other clients. To all this I have always been promised "a gift" to compensate for the poor service, I got to speak to the director of this company but everything was left only in words. Terrible customer service, they are very informal. They also blocked me from Instagram and I cannot comment on images or publish on their facebook page

I had the skillful experience of buying a room from them that not only did they deliver it to me on a date after the agreed upon date, but they needed a part of the backup, I contacted them and of course after delivery they never responded, they only let me in seen. They have a terrible customer experience, and it is clear that they are not interested in improving.

Super bad what they delivered, in their photos it looks very father and I asked about design but it was not what I wanted, very badly done the work and when I asked for photos to see how the work was going they never sent them to me. Super informal with delivery, zero recommended if service.

I asked them for a dining table that came unstuck and the wood broke after 2 weeks, they changed it for me and as it was already fine, 3 days after receiving it for the second time it began to come unstuck. your justification? They changed the wood supplier and his wood is bad... well... In addition, they told me that they would come back to the dining room to put it up for sale and not lose it, abused!!!! They take out the furniture that they deliver damaged. Well, by the way, they have not answered the email where I request my return and nobody gives me the exact date of when I can have my money and in the Wapp they no longer answer me, at the beginning of the purchase they answered me immediately.