Papa John's Pizza - 66600 Cd Apodaca

I placed my order at 8:40 pm, it never arrived, terrible service

There is not much to add to these chains, the branch meets what is expected in terms of fast food, and personally I still think that they are the best pizzas in terms of quality of ingredients Vs other chains.

Very fast service, the young people who serve are very attentive, the pizza looks good size and the ingredients with tasteful cuts, we must now see the flavor.

Very apathetic when taking the order, it seems that they do not want to work, what will happen to them? I am not saying that this place is not recommended, only that they should refine the details of customer service, who in the end are the ones who maintain the restaurants and these in turn give them jobs, and if they give them jobs, the least they can do is apply and be attentive or attentive and kind

The truth if I could give any stars would be better But since this option is not there I will give only 1 star I have always been a fan of their pizzas, in fact I came to Apodaca from Salinas, because the ones that were closest to me closed their branches We arrived at 7:47 and we were waiting for more than 40 minutes and they didn't speak to us and it was very strange, because there were no people and we were sitting together in front of the counter, we approached to ask and it turned out that the pizza was already there for a long time. For a while, but since the employees were so busy gossiping that tomorrow they had an order for 19 mini pizzas for 9 in the morning and things like that, it turns out that they forgot to tell us that it was already there ? In fact, my boyfriend also ordered at church's and he even finished eating and I eat a message waiting for the pizza And when they realized that they had not delivered it to us, it turns out that it was already very cold and so I could no longer eat it and we had better left and I no longer stayed to eat there in their restaurant In fact, right now I'm writing back home with a lot of disappointment ??

Excellent pizza, very rich and tasty, the place was very clean ... However, more attention was needed from the employees when using the appropriate health measures due to the pandemic, it was possible to observe the young lady who made the pizza without masks, which puts her and her clients and coworkers at risk,

Disappointing quality of ingredients, presentation and omission of sauces ordered and paid for. We order via DidiFood The Works and All The Meats. I ordered garlic sauces that have a cost and they did not send them. I filed the claim with Didi and despite sending the evidence, they rejected my complaint in the app instead of apologizing and clarifying whether or not they had it in stock. The branch manager is evidently not trained to be able to follow up and we chose to escalate it to Customer Service and we immediately obtained a favorable response, everything was replaced and the sauces that were omitted were reimbursed. The franchise service is not recommended in this branch