Paquetería SENDEX - 25270 Saltillo

the truth if they take a long time to deliver the packages ... terrible service !! I always have to go pick up my packages because they don't bring them to me.

Terrible service. They marked that they came 2 times to deliver it to me without success and they never came, they did so so that I could get the package, you call customer service and they do not solve anything and with a terrible attitude. I do not recommend it.

Very bad service. I am waiting for them to deliver two packages from Shein that are already in their offices, one from the 5th and the other from the 9th of November and it is the date that they do not bring me anything. What barbarians!!! It is understood that it is for the contingency but you abuse.

Terrible, it took 3 days to deliver the package .. I had to go for it .. they do not answer phones and the information they give is wrong

I am waiting for my package from Friday, October 3, since it marks me that it is here in the City and it is Wednesday and nothing that they send it to me, they tell me that they deliver it today, I wait all day they do not arrive, I mark it again they tell me The same thing and nothing today, check me, the miss who attended me told me that today they deliver it, I'm waiting but I think that as the day goes they will not deliver it, I do not know if they want to keep my order or I do not know what happens because of the delay and why they tell me if they sent it and nothing Today I am going to speak to the company that I am. I send the package by this means that they will never send it to me again by this parcel since I do not like the service or the delay and they go for the week with my package since it arrived from Thursday October 2 and nothing that I receive we have more things to do than waiting for the parcel and even more it is not my obligation to go for it since that is why one buys online to avoid wasting time

They do not deliver and "lose" thus without explanation a package they ask for my data to communicate to me if they find it but they only let time pass arguing that they cannot do anything and that I put a complaint or claim in the callcenter I follow the indication only to find it in the call center countless recordings of an answering machine with which I cannot have an intelligent conversation and that does not have a solution to the problem that I did not cause and I communicate again a week later to this office where one of its employees with zero empathy and with much lack or no attitude of service, he answers me in a pedantic way and feeling that he is doing me a favor, he tells me exactly the same thing that they are looking for in all the branches that conveniently the manager is not found to put my complaint in the famous callcenter and this suspiciously comes out, I can almost say Naturally, he asked me if this is what they do with random packages or just what catches their attention. ion I definitely do not recommend this service and if I could leave the real star rating I would put them LESS -5 ⭐ hopefully they give a solution to this when they feel like it, that is, they bring the desire to do their work they can if something prevents them and them I change the rating if not, here is evidence of the risk of losing it and that no one will face you as responsible ...

Although they are already downloading, it is 9:30 am and they are not yet open to the public.

Possibly the worst treatment I have received from a parcel company, I called to ask about my package which was 2 days late in delivery, that day they told me that the package would arrive without fail that day, it did not arrive. I dialed the next day and they left me on hold for around 10 minutes and then they hung up, I dialed 5 more times and they no longer answered, I preferred to pick up my package in person.