Paradise Rentals Tulum - 77760 Tulum

3/5 based on 8 reviews

Contact Paradise Rentals Tulum

Address :

Calle 7 sur esquina con 6 sur manzana 733, lote 21, zona 09 de la, La Veleta, 77760 Tulum, Q.R., Mexico

Phone : 📞 +98898
Website : http://www.paradiserentalstulum.com/
Categories :
City : Q.R.

Calle 7 sur esquina con 6 sur manzana 733, lote 21, zona 09 de la, La Veleta, 77760 Tulum, Q.R., Mexico
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Stanzerl Huntemann on Google

Beware of these scammers! They want $400 deposit via credit card. After return, they say that the refund is within 24 hours. That's a lie. You will never see the money again!
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mary gomes on Google

Don't rent here folks. They didn't give a deposit back (supposed to receive within 72 hrs), faulty ATVs, and the service was absolutely horrible. Not worth your time to go through their lack of communication.
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Saeid A. Maleki on Google

Dishonest place.. never refunded deposit after 72 hrs like they promised. PLEASE AVOID THIS RENTAL spot. ATVs weren’t of quality either. Ignored our messages after inquiring about the deposit. Also the guys running this business should watch their backs, do this type of stuff to the wrong people you’ll end up paying one way or another.. just saying.
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Sahar B. Agustin-Maleki on Google

These guys promised we’d get our deposit back within 72hrs, but we never got the money back. The ATVs I rented were also faulty, the engines cutting out in the middle of street (luckily we didn’t get hurt). Travellers, I don’t recommend.
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Alida Morris on Google

My family rented 2 ATVs from Paradise Rentals this April 2022. On renting we paid a $400 USD deposit, and were told it would be returned 10 days after we returned the ATVs. They were returned in good condition and we were told the refund would be processed. Almost 3 weeks later and we haven’t received it, and Paradise Rentals isn’t responding anymore on WhatsApp. Don’t rent from them if you don’t want to lose $400 USD!
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Jill Fisher on Google

Avoid this dishonest business. We charged the $300 scooter rental deposit to a credit card and were told it’d be refunded within a few days. That was a lie. I’ve been chasing this refund for months. The business has ignored every email, DM etc. that I have sent them (and there were many attempts). I filed an official credit card dispute and the vendor was dishonest in that process and submitted the transaction receipt as evidence that this was a legitimate charge while omitting the fact that it was a refundable deposit. Hope this review helps someone avoid losing money like we did.
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John Lane on Google

Don't rent here. It's just not worth the heartburn. I put a deposit down and was promised it would be automatically refunded within 72 hours of return. 72 hours later -- no money. Efforts to contact the place are ignored or forgotten. Eventually,come the pledges to get the money back: by tonight, for sure, or by tomorr ow morning. It doesn't come. I opened up a credit card chargeback case. Daily promises go unfulfilled. I spent more time trying to get my money back than I spent planning my trip to Tulum! Absolutely rotten. If it's not purposeful, it's negligent. Don't do business with these folks.
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Nancy Haddad on Google

I rented from here and put down a $400 USD deposit, and was assured I’d get it back within 72hrs. I still haven’t seen the money back, and there’s no response to my messages to follow up. This is terrible service from their part, as well as they gave me ATVs with faulty engines. Don’t rent here, there are many other places who will accommodate you with proper vehicles and legitimate service.

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