Pasteles Y Cafeteria Polita - 91000 Xalapa-Enríquez

I placed an order for a 1 1/2 "chocolate cake and they gave me vanilla. It had a very bad taste we had to throw it away. The meringue tasted horrible. They told me they delivered to home and in the end they left it for me at a branch and I had to go for it. Definitely don't recommend it. I will never buy from this pastry shop again.

Excellent service and delicious cakes

With the same flavor as always!! ;) Highly recommended! :3 ?

Bad attention given to the girl at the counter, we went to ask for information to order a cake and the girl who attended was very rude, I only asked her to know the decoration for a cake and she answered that they were all like that and I already specified about a color and He told me if so, and he only pointed to the blue note, when they have several tones, I do not know if the pastry chefs will understand notes without details,

Jetona people, they respond with a bad face or flatly ignore you and do not respond. Those workers seem to have the worst job in the world. I do not recommend buying your cakes there, there are other pastry shops with better flavor and above all the most important, with better human attention.

Terrible, really just acidic because my daughter likes her decorations. But again I just went to receive a terrible service ... There were three ladies plus one from the cafeteria. When asking for information about the decorations, one of them handed me a tablet and told me that she would look for the one I wanted .... I told her that I didn't want to search because I just needed something with Frozen in an incredible way. Finely reluctantly he attended to me and when I left he turned around and told the other girls this is how a difficult person is treated ? By God! They have no equal. I promise not to return there are many bakeries where their collaborators if they receive training ... This is in Victoria's matrix and this is my request so that I hope someone does something about it, train their people, tell them about the world crisis and how important it is keep and give a good service to your customers to keep them and try to win new customers ?

Today I went for a cake that I ordered since Friday and it was not ready yet, they made me wait, apart from the fact that when the boy wrote the letters, the clean duya on the bottom of his shirt (totally anti-Gienic).

Travel from CDMX and try those cakes, very basic for ranch people without taste, without flavor and with a precarious appearance. You can not ask for more and they do not compare with the cakes in the city.