PAWANA BEAUTY CENTER - 76050 Santiago de Querétaro

I think that one of the things that ruins a woman the most is her hair :( and this place did it. My hair was natural and it shone very beautifully….from the second day after I painted it, the horrible change from mistreatment, it gets tangled like never before, I have to cut the knots flat that don't unravel, my hair became hard and dry, I didn't even dye it blonde, they painted it in brown tones and the mistreatment was evident the next day. Horrible experience, I trusted my natural hair here and they just disgraced it like never before. I wish I had read the comments here before. I also wrote to their page and they don't give you a solution. Not even that the service cost $3 pesos. ZERO RECOMMENDED!

Very recommendable, they work the beautiful color, they also take great care of your hair.

They left my hair horrible!!! Nothing to do with the cut I asked for, I let it grow and they gave me a good haircut, and in a few minutes they spoiled it. DO NOT GO .

I loved my color and cut, plus my hair was healthy and manageable, very nice and professional staff, 100% recommended.

I went to the Arcos branch, they left me a beautiful color, in addition to taking great care of your hair, they gave me two sessions and in both everything was super good, very professional in their work, I highly recommend them

She went to the Pawana beauty salon in Los Arcos to have my hair cut maintained, since it's short it requires a little hand every so often, and the girl who cut it for me always went to live in Gdl, so I was looking for a new one option, to ensure that they did it well, I took the photo of the cut from which I got the idea, and I asked if I understood the cut and knew how to do it, and the girl who attended me told me that she did know how to do it, and well no!!! he cut it a lot and very badly, he cut me that makes me look much older than I am, I told him why he had cut it like that and he told me that for it to match, I didn't want it to match anything!!, I just wanted to give maintenance to my cut and I expressed it very clearly, now I will have to hold on until I grow up to find a place to fix it, I am really angry and sad. Terrible experience, I don't understand the lack of honesty, the cut he gave me has nothing to do with what I showed him in the photo, and I just had to stand out!!!!, I would have been very grateful if he told me he didn't know, period . ???

Terrible, I showed them several options of how I wanted my hair, they charged me 1,500 for the dye and 2,200 for the lights, and in the end it was not what I expected. I commented to the girl and she said annoyed because it is what you asked for. Also, I think it's not ethical for him to say that he didn't get hairstyles on Saturday because that didn't leave him any money and he preferred dyes. That speaks volumes about the staff. And of course they only upload jobs that fit them well. What a shame to pay so much for a lousy job. Think twice about making an appointment. Nothing recommended.

Terrible service, my aunt had her natural hair, waiting for the end of the year to fix it, she went to the arches salon where she asked for caramel tones, of course when the hair has been arranged and freshly combed it looks different, adding that the lighting of the hour was not visible well what had been done to him. The next day I realized that his hair had been left yellow, so my aunt asked again for an appointment for her guarantee, she went again and they assured her to leave the tone she requested, my aunt from the beginning asked not to touch the color of its natural root 1- they painted the root brown 2-they bleached him again 3- they left her hair yellow again and now 3 colors My aunt asked for her refund, very upset why, apart from her already damaged hair, they told her that they had already applied the guarantee they give, what guarantee? If their work was disgusting and that they did not make reimbursement. I leave photos of their "work" the truth is that they have a good camera because in their social networks they show something else ... after the courage that my aunt did, why is it not cheap at all, I check the reviews on Google and came across the bad ones experiences of other clients Zero recommended the salon, expensive and apart they don't answer you for the bad work they do!