Pet spa - 06760 Ciudad de México

I made an appointment when I arrived, they told me that they could no longer serve him because they no longer had time, I sent WhatsApp so that they would support me or at least have the attention to apologize or follow up and they did not even answer me in both branches, he talks about the lousy customer service customer and better because it must be worse with the puppies they can't even tell.

THEY INJURED MY DOG'S SPINE Avoid leaving your pets for prophylaxis or dental cleaning since the supposed aromatherapy does not work, so they wrap the dogs in towels so that they cannot move during the procedure. In my case, my pet was injured (who six hours after treatment) still does not have full mobility in his hind legs, a victim of this practice. Do not risk your dogs, better go to the classic but safe (or less traumatic for the pet)

They left my puppy very handsome and without hurting him, he came out very calm.

I went to this place on a recommendation, my dog ​​is a Pomeranian and I have to accept that in terms of the style of cut I ordered it was very good, however what we customers look for, together with a good cut, is its integrity above all stuff. I picked up my pet, which by the way takes hours to deliver it to you and you write by whats to know the status of the service and they leave you in seen but well in short small things that make the difference from a good service to one of the bunch (like this place) and which by the way, in terms of prices, are definitely excessive and not at all clear from the beginning, since they give you a cost for whats app and another when charging you (so be careful to those who read this note). But in the end, my annoyance lies in what they gave me and I asked if everything was in order during the service (since obviously pets tend to get nervous or, failing that, they get upset), they told me that it was without any problem and everything was in order, When I got into my vehicle I realized that I had blood on my forearm and when I checked my pet I realized that the claws of the hind legs were badly cut and they were injured, I returned to the place to claim and at that moment I realized that indeed It was one more establishment of the bunch, since the solution they gave me was to put a "Cauterizing" on it and they sent the boy to apologize, at no time did the manager of the establishment come out to show his face or offer me an alternative solution (he was not looking for money all she hoped was that we would take her to a vet and they would take responsibility for the injuries). In short, think twice about taking your pet to this place.

Excellent service! I move from La viga and Churubusco to Spa Pet because there is NO one like them! It is a bit more expensive than any other canine grooming, yet it is worth every peso!

A pleasure to have worked in this company. Very good salaries and excellent treatment of their workers. The treatment of animals is kind, the dog's skin and fur are well cared for with the best shampoos and conditioners as well as the best tools to work with?. I highly recommend the bathing and scissor cut service of Master Cesar himself ?✌?