Petcare Estética Canina - 53300 Naucalpan de Juárez
3/5
★
based on 6 reviews
Contact Petcare Estética Canina
Address : | Hacienda de Echegaray, 53300 Naucalpan de Juárez, Méx., Mexico |
Phone : | 📞 +988 |
Website : | https://www.petcaredf.com/ |
Categories : | |
City : | Méx. |
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zaldivar estela on Google
★ ★ ★ ★ ★ |
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Silvia A Najera Meyer on Google
★ ★ ★ ★ ★ |
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juan obrador on Google
★ ★ ★ ★ ★ excelente en todo
excellent in everything
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Fernando Velazquez on Google
★ ★ ★ ★ ★ Pésimo!! No saben de razas. Y piensan que rapar a tu perro sin permiso, ni aviso, es bañarlo!
Appalling!! They don't know about races. And they think that shaving your dog without permission or notice is bathing it!
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Pantera Osos on Google
★ ★ ★ ★ ★ Dijeron que vacunaron a mis mascotas y cuando les pedí las estampas, no las traían dijeron que las habían perdido en su camioneta enfrente de mi casa y nada mas no las pudieron encontrar. Cuidado es un Fraude...
They said they vaccinated my pets and when I asked them for the stamps, they didn't bring them, they said they had lost them in their truck in front of my house and they couldn't find them. Beware is a Fraud ...
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Patricia Muñoz on Google
★ ★ ★ ★ ★ Me habían recomendado este servicio a domicilio, pero realmente no son lo que promocionan. Tienen una buena página de internet, el marketing te da confianza pero existen ciertas inconsistencias. Primero, la comunicación con el cliente, muy mala. Pregunté si el lunes tendrían horario disponible. Solamente respondieron que el lunes podrían y ya no respondieron el horario. Cuando llame para saber el horario en que llegarían respondieron que no hay horarios fijos y me dijeron "a las 9:30 AM salen a ruta, yo estaré al tanto rastreando la unidad". Nunca se comunicaron conmigo hasta que llegó la unidad.¿No supone que por eso este tipo de servicios es por cita? Cuando vas al dentista haces cita, cuando vas a una estética haces cita, en su página de internet dice "agenda tu cita" no dice "espera a la hora en que lleguemos". No es simplemente llegar y ya. Después, cuando iban a atender a mi perro la única solución que me dieron fue raparlo. Si se supone que saben de razas saben que NO se deben de rapar. La camioneta que aparece en la página está muy bonita, ya que la que llega en el servicio deja mucho que desear. El personal que llegó a atenderme no tiene modos, ni te da la confianza (hasta un poco intimidantes).
I had been recommended this service at home, but they really are not what they promote. They have a good website, marketing gives you confidence but there are certain inconsistencies. First, the communication with the client, very bad. I asked if they would have hours available on Monday. They only answered that on Monday they could and they no longer answered the schedule. When I called to know the time they would arrive, they answered that there are no fixed schedules and they told me "at 9:30 AM they leave for the route, I will be aware of tracking the unit." I was never contacted until the unit arrived, don't you assume that is why this type of service is by appointment? When you go to the dentist you make an appointment, when you go to a cosmetic you make an appointment, on their website it says "schedule your appointment" it does not say "wait for the time we arrive". It is not simply to arrive and now. Later, when they went to attend to my dog, the only solution they gave me was to shave it. If they are supposed to know about races they know that they should NOT shave. The truck that appears on the page is very nice, since the one that arrives in the service leaves much to be desired. The staff who came to serve me have no manners, nor do they give you confidence (even a little intimidating).
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