PetsPlanet - 53100 Naucalpan de Juárez

Decided to go for all the good reviews, but it really wasn't a good experience. First, they did not allow me to enter (I was wearing a mask) and I had to hand over my puppy while on the street, the girl who attended me ignored me while I was talking with other clients, she went to the reception while I was still talking, she did not ask me if I had Special requests or needs my pet, they left it totally shaved when I asked for a French cut and I gave specifications, they took time to call me to go and pick it up (almost at closing time) and the same girl gave it to me and still looked annoyed and impatient because I arrived after his workday ended

Excellent veterinarian, very attentive, the doctor is very good, highly recommended.

All very nice with pets Planet except the attention of Doctor Daniel's "wife". It turns out that since 2019 I have required aesthetic services for my 4 dogs, and I always look for Miguel who is a boy who treats dogs super well and leaves them super well. I wanted to make an appointment on August 5, so this lady told me that they had a place for Friday, August 13 at 10:30 a.m. and I CLEARLY (Attached evidence) I answered NO, thank you very much because my mother would lead elsewhere. And when I arrived on the 13th he sent me a message telling me that the boy was outside my home, and I told him that I had not scheduled anything, if this lady DOES NOT know how to read it is not my problem. After this, today, October 20, I wrote to her to tell her that if she gave me an appointment and she said NO, because according to HER I had already canceled 3 previous appointments, which is a LIE, if she doesn't like me, then what unprofessional because finally she doesn't even see me, who I have deal with is Miguel. I had already heard bad comments from her, she is unprofessional and also rude.

The best satellite vet! Excellent service and excellent price!

Batman's favorite vet my pug, the super friendly and approachable doctor, and for new years my puppies vet

Excellent attention. Always very professional in their work and with great human quality when treating our pets 100% recommended.

Terrible Service, besides that the prices are not low, they charge as if their facilities were first class! I took my three dogs, a criollo that we adopted from the street, a pumsky and a schnauzer to the bathroom, at the moment that the VETERINARIAN DANIEL gave them to me, I did not realize but my pumsky was still wet and the schnauzer was not brushed, Supposedly, the majority who are usually "veterinarians" know or have the knowledge that the pumsky and schnauzer hair if you do not dry them, brush them in a correct way, they can have problems in their skin and hair among other things; To avoid possible damage to my dogs, when I get home I take the dryer and its brush myself and comb and dry them; So, you pay and still have to do it yourself. From what I see in the comments, the way in which he expresses himself towards what was once a client and pets also leaves much to be desired. Personally, I RECOMMEND PETCO LOMAS VERDES, for the same price and I do not receive discrimination towards my dogs; however, the treatment they give you is not equal to what I received with this "veterinarian", I always take them to PETCO LOMAS VERDES only that time I forgot their cards and I decided to give "VETERINARY DANIEL" a chance, but I DO NOT RECOMMEND HIM! !!!! Greetings DANIEL!

The bathroom is very expensive and they don't brush. I was expecting something else. I had put 2. But attention lowers it to one .. because I can't put zero. And for all users, never take your dogs to a veterinarian who expresses himself like that about dogs. How sad indeed, he was different...he took care of my Creole the first time I rescued one... But I guess he thinks that because they are Creoles they don't deserve special attention. Anyway... Obviously I will never return. I highly recommend others in my reviews... Do not take your furry ones with these types of people