PetStars | Veterinaria & hotel - 64890 Monterrey

Very good attention

Super good service! They left my puppy very handsome, bathed and with trimmed hair, and at home! the price is more than reasonable and does not compare with that of other canine aesthetics.

The place is spacious, clean and very well organized, the treatment of my pet was regular, but the explanation they gave me, even for the medications, was very brief and I was left with many questions, which I had to ask, When it should have been explained to me from the beginning, so far I do not see progress in my pet, which alarms me a lot, I will have to go to another vet.

She always comes out clean and happy

Too bad I went for a bathroom and a check-up, I ended up with a bill of about 2,000 pesos for a laboratory study that I didn't request and a list of medications.

The services offered by the dog aesthetics are cuts, flea bath, and more, they treat you very well they are very friendly and helpful, they have home delivery and the prices are accessible.

The worst place in the world, if you really want your pets, don't take them there. I have a kitten named Carlota and you don't know how much I regret having taken her to that place. The story is this, I take my kitten to the bathroom and cut because she had many knots (Persian breed), when I arrive I ask them to do the little lion cut and everything is fine. I return in 4 hours as requested and I had been shaved from the neck to the tip of the tail. It is worth mentioning that he had never seen her so scared. I told them that that was not what I asked them for, how was it possible, and they simply told me that there was a mix-up. The next day I realize that my kitten has a cut made with deep scissors and even with puz in the lower part of her tummy (if I could attach the photo I will). At that time I went to the Petco Veterinary Hospital and they told me that if I had not treated her in time, the wound could have become infected and she could have died. They had to sew it up in an emergency. No one who works there is qualified or trained to care for a living being with care and patience. Carlota took weeks to return to being the one before emotionally speaking. I don't even want to imagine what he must have suffered with those irresponsible people.

Very practical that they bathe it and cut it at your home, that's how my Bombón looks