PIANOS GARRIDO LINDAVISTA - 07300 Ciudad de México

Excellent attention

Excellent attention

Excellent

Nobody answers the phones and I'm dialing the day and time that indicates it is open.

Sale of music items and guitar lessons, piano, drums, singing! I wait for you .

Incredible place to learn to play some instrument of strings, piano, drums and even singing with magnificent teachers of musical education. Thank you.

Very bad experience with them, they don't know how to fix guitars well, they broke my case, they left a fake and respectful scratch, they just had to solder a little and put strings ... What they don't know is that I make reviews of places and the of them already is, bad experience. When it comes to electric guitars, don't count on them.

I will be very sorry to write the opinion. But it is necessary to alert customers that at Pianos Garrido Lindavista the first thing is NOT the customer: Two weeks ago I took them to check a keyboard, which due to its age they said was expensive for parts. I refused its repair, as it did not seem appropriate to me a great expense for an old keyboard. But when reviewing it to occupy it -because even with the failures it was possible to access all the effects and voices-, I discovered that I could no longer do it. When taking it to only require that what your technician disconnected be reconnected: 1. I was already treated by telephone with reservations of "my word against theirs", as if I intended to deceive them. 2. When wearing it, before I told you how it worked, I TOLD THE EMPLOYEE MY REASON WHY I WENT IT. Then I showed him what it was that no longer worked. He contacted his technician by phone, and he reported things very different from what was communicated to me with the estimate. 3. When pointing out to the employee these differences between his version and the one I provided, his response was: "it seems strange to me, because our technician has been working with us for years." With that I understand that customers are people of mistrust for them. 4. I was convinced that I was not going to be able to make him reflect on the inconvenience of his words, so I proceeded to leave, not without warning me that they damaged my property and that I understood that a client in a business "is always right". To this the employee replied that "they had more than a hundred years of prestige as a business." I reminded him that this prestige was not due to employees and technicians like them, who lie and protect each other to avoid taking responsibility. The employee cannot - or should - even complain about inappropriate language against him. All the claim was made in the same language that you have read 5. My recommendation? If, despite this review, they decide to take something to be repaired, they do not comment on my mistake of trusting in the good will or presumed honesty of these employees: document, take a video or photo of everything that is brought to them, because apparently, for them, customers are not important. trusted people. Customers are not preferential people at Pianos Garrido, since the word of a lying and irresponsible technician is worth more, even in the face of direct confrontation.