PIGA FURNITURE - 52787 Naucalpan de Juárez

I met them at the interior design expo, they asked me for a 50% advance to send to manufacture, I paid and they told me that in three months they would deliver me, after those three months they tell me that it is three working months, after that time they tell me that I have to pay the total to have the furniture made and if I don't pay for everything, the order won't start. They don't want to give me my money back unless they take 40% of what I gave them. THIS COMPANY IS A SCAM!

TERRIBLE SERVICE!!! We bought a dining room in January, we liquidated it on January 6 and it is time that they still haven't delivered it to us, they always make some excuse for why it hasn't been delivered, depending on the delivery route, but it seems illogical to me that if it was already liquidated since January and it was supposedly 2 months to deliver it and we are in May and it has not been possible to make the delivery, they are very kind when it comes to attending and trying to get us to buy from them, but when some ask them for information about their order until they bother VERY BAD EXPERIENCE, IT IS NOT RECOMMENDED, PLEASE ENVALDE THAT IT IS A RECOGNIZED STORE IF THEY DO NOT HAVE A GOOD INFRASTRUCTURE IN DELIVERIES, AND ESPECIALLY THAT THEY CHARGE YOU THE FREIGHT IN MANY FURNITURE STORES THEY DO NOT CHARGE IT, THEY HAVE BETTER DELIVERY TIME AND A BETTER INFRASTRUCTURE THE FURNITURE STORES THAT ARE NOT RENOWNED, I ONLY HOPE THAT THE QUALITY OF THE DINING ROOM THAT THEY DELIVER TO ME IS NOT BAD AS MENTIONED IN MANY OF THE COMMENTS AND THAT IT HAS BEEN WORTH THE WAIT, Too bad I didn't read before It's the bad track record of this PIGA company, otherwise I wouldn't have gotten into trouble

AWFUL!!! Bad customer service, they take a long time and when you want to cancel because of the delay and the inconsistency of what they tell you because it gives you a bad feeling, YOU OWE THEM!!! They fine you for wanting to cancel, which is almost 40% of your purchase, or they force you to buy something more expensive. There is no way to get your money back and the sellers are rude and have a bad plan as if they were doing you a favor. THE WORST PURCHASE OF MY LIFE!!!! Avoid headaches and fights, do not buy in this store

The worst. Since October we placed an order, they told us 60 to 90 business days from November that the modifications were finished...estimated delivery April. It's almost June and not even a follow-up call to hide some customer service, nothing. They are hidden and let's see when our furniture is left. Don't even risk stopping there.

TERRIBLE, FATAL, a true FRAUD. FLEE!!! I met them at the WTC Furniture Expo and I bought a room from them, which arrived after 115 working days, since the delivery time was between 60 and 90, oh and also not at all with the level of firmness agreed at the Expo. . I also bought a dining room and a TV stand from them (obviously before the display of lies and deceit) and in addition to the fact that it also arrived more than 100 business days later, the dining room arrived with the wrong base, and the TV stand with a faulty door; I bought these two pieces of furniture in August and just today, February 21, they delivered the base of my dining room and the defective door is still pending. They never committed to a delivery date, and when they did it was a lie, they did not report, they blamed the factory or the shipping company. With everything and delays they charged the freight and they were lying and deceiving me for months. The WORST experience buying furniture by order. Truly avoid anger and anger. Not worth it!! I enclose photos of the original base and the one that arrived and of the defective door.

It is the worst buying experience I have ever had, Fernando de Interlomas sold me a piece of furniture promising a delivery date between 2 and 3 months, which he did not fulfill, since I received my piece of furniture 7 months after having made my purchase, and throughout the time that my furniture was late, Fernando himself only lied to me and his best response was to say "we are handling 20 business days of delivery". They have the worst attention with their customers, once you buy from them, it is worth it if they comply or not since for them they already have the money and they will never return it to you. I would recommend buying elsewhere if you want to avoid a big headache.

Lousy customer service and the worst or disastrous delivery service. I bought a dining room, they promised to deliver it in 40 business days, more than 40 days have already passed and according to what they know nothing about, what production according to what they don't It has, whenever I visit the store, there is a but.!! This is at the Plaza Jardín store in Nezahualcóyotl. No, I recommend it and I suggest you don't buy here.