Pino Suarez Coppel - 36100 Silao

Good place

Ok

Good stock

Ok

Super

Not enough parking spaces

Love it

I wired money to my father-in-law and the cashier at Banccopel refused to give the funds because they requested an internal investigation to be opened were they needed to verify the source of the funds. The cashier told my father-in-law she didn't have the conditions needed to release the funds. However to communicate to me to call for further information. I called Ria Envia customer service representative Maribel performed a conference call with my father-in law and she confirmed the funds were paid at 12:11pm Mexico time. We were disappointed and we were informed we had to wait 7 days to investigate the matter. This branch takes advantage of the elderly please don't patronize this location. Le envié dinero a mi suegro y el cajero de Banccopel se negó a dar los fondos porque solicitaron que se abriera una investigación interna si necesitaban verificar la fuente de los fondos. El cajero le dijo a mi suegro que no tenía las condiciones necesarias para liberar los fondos. Sin embargo, comunicarse conmigo para llamar para obtener más información. Llamé a la representante de servicio al cliente de Ria Envia, Maribel, realizó una llamada de conferencia con mi suegro y ella confirmó que los fondos se pagaron a las 12:11 pm hora de México. Estábamos decepcionados y nos informaron que teníamos que esperar 7 días para investigar el asunto. Esta sucursal se aprovecha de los ancianos, por favor no patrocine esta ubicación