Pizza Hut Eje Central - 03630 Ciudad de México

Pizza, pizza

Okay

Super rica

Nice and very well cooked

Delivery times from this place are impressive. 20 minutes on a Sunday is award worthy.

Tried to claim a discount sent to me on line and they just said, no. So I did not get what I came for, pizza hit is just basic I don't want to cook night, nothing more, basic

Pathetic!!! The worst pizza 400 pesos for 2 remakes and still in bad quality, pathetic! No satisfaction what so ever, it was like eating the pizza box, no flavor, very little cheese and very little pizza sauce, the stuff crust was very pathetic! 2 hours of waiting pathetic! Not worth my time and money

Ordered the new pizza magic, seven fries came along, wings were burnt and pizzas were different ingredients from what I ordered. No hut cheese on either of them even though it was ordered. Pathetic, do not order from this place this is not the first time their service turns out to be the worst quality. Also, called them on the phone and they hung up on me 3 times. Then the manager told me I will get the refund, great, told him to wait on the line until the money was back in my possession. He just left the phone there, with no answers from their side. Worst experience ordering pizza, definitely not worth the time or my money. Later the "manager" hung up on me. I decided to go there and confront him personally. When I got to the counter I asked for him by his name, Victor. The employee looked at me and asked why. I responded, I was in a call with him. He went back and then another employee on a suit came out, claiming to be Victor. Although his voice didn't sound like on the phone. I asked him why he hung up on me, and told me the line broke. Possible but not understandable. I asked about my refund and he told me that the delivery guy was on his way. 40 MINUTES LATER! He told me he can give the refund on the spot but since the driver was on his way I decided to wait, to see if he actually sent a delivery guy. While we were discussing I told him he was a terrible manager and he should change jobs. His response? Laughed while taking the mask of his face. I told him if this was funny for him, an angry customer in his face, complaining about the terrible services he offered, also told him that what he did, taking his mask off, was against the Health Department regulations. He answered, "I know". If you know you wouldn't do it!! I also told him if this was so funny for him, why don't he step outside for a moment. We can laugh together about it, his response was hiding behind the wall of the counter. The money was received at my doorstep in the end. But I cannot believe this place is so vaguely administrated, although with a guy like that what would you expect of a Pizza Hut. Oh and one more thing, there was a construction crew remodeling the restaurant without following health department code. Just if I haven't convinced anyone to not order from this place.